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myidpro.com

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3.0 2 Complaints
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9:58 pm EST
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myidpro.com hasnt cancelled my membership

I asked them to cancell my membership before my 30 day free trial was up and i never got a reply. I sent an email telling them to stop charging my Bedford credit card account and they didnt..I cant find a phone number to call them, but i do not want to use them and i do not want any more charges made to my card

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gail reiljan
New Hyde Park, US
2 comments
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Feb 17, 2012 5:05 pm EST
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please cancelled my member

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gail reiljan
New Hyde Park, US
2 comments
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Feb 17, 2012 5:05 pm EST
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please cancel my membership

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2 myidpro.com Complaints

How responsive is myidpro.com's customer service?

1 Resolved
1 Unresolved

Total complaints: 2

Resolved complaints: 1 (50%)

Unresolved complaints: 1 (50%)

Somewhere halfway 🌗
myidpro.com definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information myidpro.com needed to resolve them.
How is myidpro.com’s rated by identity protection service users?

myidpro.com’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of identity protection service users are somewhat satisfied with their security and support.

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Keywords

membership phone number cancel membership e-mail july 13th june 27th log onto website service written info charges charging credit card account email free trial reply
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5:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

myidpro.com cannot sign in to web site or cancel membership

did not get any written info until july 13th, membership started june27th. I cannot log onto website to use thier service or cancel membership. Could not cancel over the phone number provided, wanted my e-mail.

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JOHNMACH
Saint Paul, US
6 comments
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Oct 23, 2011 8:12 pm EDT

THIS COMPANY IS GOING DOWN! THEY ARE A RIP OFF THEY HAVE MONEY PLEASE READ *XMASS IS COOMMING GET YOUR MONEY BACK**

HI WORKED AT CPP ID PRO FOR VIC SEC. i know for a fact if you are a vic secret member they for a fact WILL GIVE ALL YOUR MONEY BACK. Doesn't matter if its for 3 months or 3 years. they are losing business, so please CHECK ON THAT ASAP eventho if your membership as been cancel CALL THEM AND GET YOUR CREDT!

anonymous

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JOHNMACH
Saint Paul, US
6 comments
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Oct 23, 2011 8:05 pm EDT

**GET YOUR MONEY BACK** XMAS IS COMMING

HI WORKED AT CPP ID PRO FOR VIC SEC. i know for a fact if you are a vic secret member they for a fact WILL GIVE ALL YOUR MONEY BACK. Doesn't matter if its for 3 months or 3 years. they are losing business, so please CHECK ON THAT ASAP eventho if your membership as been cancel CALL THEM AND GET YOUR CREDT!

anonymous

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JOHNMACH
Saint Paul, US
6 comments
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Oct 23, 2011 8:04 pm EDT

Please read get your money back no, eventho if it cancel

Hi worked at cpp id pro for vic sec. I know for a fact if you are a vic secret member they for a fact will give all your money back. Doesn't matter if its for 3 months or 3 years. They are losing business, so please check on that asap eventho if your membership as been cancel call them and get your credt!

Anonymous

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Overview of myidpro.com complaint handling

myidpro.com reviews first appeared on Complaints Board on Jul 14, 2011. The latest review hasnt cancelled my membership was posted on Jan 15, 2012. The latest complaint hasnt cancelled my membership was resolved on Jan 15, 2012. myidpro.com has an average consumer rating of 3 stars from 2 reviews. myidpro.com has resolved 1 complaints.
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myidpro.com is ranked 36 among 59 companies in the Credit and Debt Services category
#34 Debtless Credit Debtless Credit #35 CPP North America CPP North America #36 myidpro.com myidpro.com #37 Credit Genie Credit Genie #38 TeleCheck Services TeleCheck Services

Recent comments about myidpro.com company

hasnt cancelled my membership
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please cancel my membership
 cannot sign in to web site or cancel membership
3
Please read get your money back no, eventho if it cancel Hi worked...
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