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Tata Sky / no signal

1 Mumbai, India

I am getting no Signal in my HD DVR box. Complaint is pending for 5 days now. Every day I call atleast 4 times to check on why no body is coming to fix it. Everytime I am told your service is taken to high priority but the end result is same no body calls or shows up.
Two times they scheduled a technician time. I stayed home during those slots but no body showed up or had a coutesy to call and inform. Tata sky people think we are all jobless with nothing to do other than wait for their technicians.
Every time I call, I get false commitments from the reps seems like an effort to just get rid of the customer call. PATHETIC SERVICE.
Even today I called and the rep after the robotic apology said its taka sky personnel fault that they are not even calling us back and that they will fix it today.

May 26, 2015

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