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Tata Sky / digi comp not receiving signal

1 India Review updated:

For the past 2 days there is no reception on our Tata Sky digi comp...
and the customer care no is not answering the call ...

This is not atall acceptable :(

Ka
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Comments

  • Va
      7th of Sep, 2009
    0 Votes

    Tata sky customer care is the best way of solving STB problems. I have never found the line busy, besides why will they not answer calls??

  • Ss
      21st of Sep, 2009
    0 Votes

    They do take calls... but in my case the digicomp was not working and some one came to change it.. and took our digicomp and left us with a very old looking machine ... which is also malfunctioning... and now they dont want to respond to my complaint... the sad thing is that being a TATA employee myself i find this level of service very shocking and unbefitting our brand...where can i get my issue addressed?

  • Va
      22nd of Sep, 2009
    0 Votes

    @SSambyal
    You should have an appropriate complaint no to report your complaint and are you a Tata or a Tata Sky employee because if you are a Tata Sky employee you wouldn't report such a complaint as you would be directly linked to the officials. Also you should have checked it, if the machine was looking old and taken action immediately. Tata Sky do handle greviances of customer with care.

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