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Tata Indicom Huawei C-2901 / Receiving & calling problem

i am swapnil patil.i have purchased tata indicoms mobile huawei c2901 model on 23rd June 2009.after a week there were calling & receiving problem in mobile. i sent it to your customer care service centre on 27th July 2009 for repairing. but still i dont get the mobile.they are ignoring the complain & said that the parts are not getting by you.description of terminal information is as bellows.
Product--CDMAMOBILE PHONE. IN WARRANTY.
SYMPTON--2106 call/can not receive call. model--C2901
ESN/RSN/IMEI---80A402DE PURCHASE DATE--23/06/2009
MEID IN---A1000005481E3F5 CUSTOMER PROBLEM--CALLING PROBLEM.

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