Takealotincorrect product delivered

Review updated:

I am really irritated with Takealot and the service just seems to be getting worse every time. The systems in place are so excessive that it's actually just a pain. It's a Friday afternoon and I was so looking forward to receiving my order so that I could use the stuff I bought but because it's a Friday afternoon your systems can only accommodate me on Monday which is absolute BS. You have your strict policies in place ie. Spend more than R450 for free delivery, you have to wait 2 days for your stuff to be delivered etc. but when it arrives it's the wrong product. I don't think it is fair that I should spend my money with Takealot receive something someone else has ordered because they've obviously been mixed up and then have to wait a week for the issue to be resolved. If you want to have such anal resolution systems then don't make so many mistakes or at least be a bit more accommodating because it is your mistake and not mine.

May 18, 2018
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