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Swarovski — falling off crystals

I've always dreamed about getting a Swarovski ring for my anniversary, but since we live in Brazil, prices here are exorbitant. Last November, we were in the US, and my husband decided to buy me one. He went to the mall by himself, chose a beautiful ring, and I loved it! I started wearing it on the same day, but two days later I noticed there were 2 crystals missing. After a few more days, 1 more crystal was missing, but I decided to continue wearing it, because it was still beautiful. One month later, back in Brazil, I noticed more crystals were missing, and now there is not any crystal left. That is very disappointing, and I really expect a good explanation and a replacement of the same product, with better quality, from Swarovski Co.

Swarovski

Pa
Jan 14, 2015

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