Super Shuttle / poor service
Reliability and Customer Service: Grade D-
Outbound trip to airport was reserved, confirmed twice. Pickup was 1 hour late.
Return trip from airport was reserved 3 weeks in advance, confirmed same day. Super Shuttle had no van available to take me home.
Completed two online customer surveys on the company website. NO follow-up by the Super Shuttle.
Contacted Super Shuttle Miami. Person said they would investigate and get back to me the next day. No response from the company after two weeks.
If you need a reliable, hassle-free shuttle/taxi/limo to/from the airport, Super Shuttle can't help you. They are the WORST!
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