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Summer Bay Resort / No travel dates available

1 United States Review updated:
Contact information:

Please file a complaint to the Better Business Bureau for not able to deliver their product. In addition, legally they have to fully refund you if they cannot find accommodation for you at time you wish, please bring this to the attention of the Florida Department of Agriculture. If you are lucky enough to get your refund, I urge you not to associate yourself with them anymore. Summer Bay's business practice is unethical. If you cannot get your refund back, please forget about it because you do not want to go on a vacation with them and stress yourself. After all, you deserve a relaxing time during vacation. However, please do file a complaint to the BBB and the DOA so that they are aware of it and something can be done about it so it can help other people from becoming a victim.

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Comments

  • Ra
      20th of Oct, 2008
    0 Votes

    Hi - I won a prize - see confirmation no 56222.

    I am in South Africa - how do I claims?

  • Sv
      26th of Oct, 2008
    0 Votes

    was speaking w/rep that put on the phone with, person in charge at time. all was very polite and he made me some very great offers, and i had intent on purchasing it. all that i ask was to explain with my husband, which was at work as captain of fire dept, on a call, all i stated was that i wanted to explain to him, out of simple respect, because he like to be included in decisions, which he deserves that respect, and that is our marriage...he then offered it down to half of the $498 price, and before i could respond, his tone of voice got abrupt, and he hung up before i could even have said yes...and all due to fact of respect for my husband, and he was out on a call, so it is not as though i could contact him at anytime...i have worked in and opened several hotels, trained employees etc...some of which were holiday inn full srv, express, resorts, marriott properties, and hilton properties, and part of my training was not to talk down to a customer, which is the way, and usually the main part of conversation that guests would remember...i do know that it was on a 1st come 1st serve process, as i said i have work in various areas of tourism and convention, etc. in the travel industry...

    thank you
    s a vest
    ----- Original Message -----

  • Ja
      1st of Dec, 2008
    0 Votes

    Misslead about locations and wouldn't refund money

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