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Sudden Link / browser hijacking by suddenlink

1 United States Review updated:

Sudden link keeps hijacking my browser search.I opt out but a few days later it does it again.When are there going to laws against hijackers.I have complaind to the FTC but they are no where near fast.

Ke
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Comments

  • Pe
      29th of Oct, 2008
    0 Votes

    I'm with Suddenlink. We have over 4, 000 consumers that have successfully opted-out. Our opt-out procedure is MAC-ID based, not cookie based, which means any problems are likely related to either (i) not following all three steps in the opt-out process, or (ii) you have possibly re-pointed your DNS to an “Open DNS” server instead of the Suddenlink DNS servers.

    If your DNS is pointed to to an Open DNS server, please repoint it to a a Suddenlink DNS server and try the steps again, outlined here. If all of that fails, please email me at pete.abel@suddenlink.com and I will engage additional assistance for you.

    Step 1: Visit http://search.suddenlink.net/prefs.php

    Step 2: Click the “Disabled” circles in each section and hit the “Save” button for each section

    Step 3: Close browser

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