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Straight Talk / will not accept phone number

1 Cuba, MO, United States Review updated:

i purchased the straight talk phone combo, phone plus minutes, at wal-mart, called several times, and the third time i called i was given two sets of numbers to put in, before it would activate, , why didnt they do that when i first called? i have been calling them to speak to tech support and was told they were busy call back, i waited two hours called back, same thing, too busy call back.so i tried to go online to their site, i could not log in with my email, or phone number, the error came up, string out of length 0.i can call, get calls txt, etc.but the phone number i have with my phone will not work when i submit it, why?they dont have 24/7 support, u cant get in touch with support, except when u make an error, then they transfer u and u still have to wait 10 minutes.we were going to switch our number from att, to keep it on this phone, and cant even do that, why? this should be handled by a company that has people 24/7 for support, not just during the day.why is this company in buisness, if they cannot help with peoples problems, this is sad...i hope u will get these people off their butts and get it right, it gives cell phone companies a bad name...

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Comments

  • Jo
      11th of Mar, 2011
    0 Votes

    This is a problem we are currently having and it is so iritating because my wife and I have tried to understand how our friends and family can swap their numbers to straight talk and they told us it was going to take 2 days to do ours. They gave us numbers we didnt want and they cut our old provider off, and my wife doesn't even have a working phone. We have had service continuously for seven years with our old provider and have been over charged. We would like to know why it is this way and not the way we were told. Greenville, Al

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