Steak 'n Shake Enterprisesfood

I approached drive thru planning to get food for my family and I only to receive some of the worst customer service I placed my order the Woman not sure what position her name was Cierra M She had on a blue collared shirt no name tag on but I'm going by the name on receipt her service was terrible not only that I received the wrong change back had to go back in store after having to sit out and wait on food 10 minutes later my food was brought out fresh chicken fingers but the fries were old and hard they had different workers in and out constantly taking smoke breaks to the point that I sat in lobby 10
Minutes before getting acknowledged by then I was furious and wanted a full refund there was no apology given or anything I feel that is so sad to conduct business in such a unprofessional manner

May 30, 2018

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