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State Farm Insurance / denied claim

1 Des Arc, AR, United States Review updated:

Agent forgot to include "roof collapse" on new policy. Roof collapsed, claim denied "no roof collapse coverage". Agent admitted her error but State Farm still denied claim. I'm still trying to work with them but it's not looking toward my favor. State Farm failed me.

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  • Th
      11th of Feb, 2011
    0 Votes

    Next time open your mail or read your policy.

  • Wp
      21st of Mar, 2011
    0 Votes

    You may have a case here. If the agent is willing to accept responsibility, work with them. Call that agent and inform them that you had the coverage before and you should have it now. This is an agent error and can be dealt with. Keep on it! The squeaky wheel gets the grease.

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