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Stamps.com / Charging me for something I never used

1 P O Box 120398Dallas, TX, United States Review updated:
Contact information:

I went online to see for the trial offer and called and cancelled. The next thing I know I received a CD in the mail. I never looked at the CD I just through it in the garbage. I then received a notice that my cc was declined (prepaid) and I needed to update the records. I called immediately and spoke with a representative and told her that I never used the CD and that I had called and cancelled before the trial date was up. She told me that I was responsible for paying the $35.98 because they had sent me a CD and other material. I explpained to her that I never even looked at it I just threw it away. She still continued to tell me I owed the money. I sent an email to cancel and explain what had happened and they sent me an email back stating that I still owed the money. I received a bill from them for $35.98 again I sent a written statement explaining what happened. I received a second notice today in reference to paying this amount. I refuse to pay this company. I'm in the process of seeing what my legal rights are for this situation. If I find out some information I will post. If someone else has had this problem and can give me advice I would appreciate it. Luckily I the prepaid card expired right after this happened or I'm sure they would have sent it back through by now.

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Comments

  • Ja
      18th of Dec, 2015
    0 Votes

    Same thing here but they continue to add on to the bill every month and I don't even know what the they do. They need to be shutdown for fraud.

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