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Spirit Airline / ticket cancellation / refund

1 2800 executive wayUnited States
Contact information:
Phone: 954-447-7965

Within 24 hours of purchaseing airline tickets from spirit airline, my mother called and cancell a roundtrip ticket for her daughter who would not be going. Spirit airline issue a cancellation number and promised her a credit in the amount of 99.00. However, neither my mother or sister has received any credit from spirit airline. we have followed up with calls and complaints. But spirit airlines refused to issue any refund or credit.

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