Speedway
reviews and complaints

Every time I go to the speedway store on S. Burnett Rd in Springfield, Ohio there's a line out the door and there's only one or two registers open with at least one employee walking around the store doing nothing! The appearance of your employees is for lack of better words, disgraceful! Their hair and beards look unkept and they look like meth heads!

For over a week, the speedway in Urbana, Ohio located at State Route 29 and US 36. The diet Pepsi dispenser has not worked for over a week. I am a customer who stops every morning to get a fountain drink and that Pepsi is what I drink. In order to be able to take advantage of the beverage reward program and low pricing on your fountain drinks, I have had to drive to the opposite side of town to your other Speedway location to get my morning drink. This has continually resulted in my getting to work at a later time than I would desire. Please find a different vendor to repair your machines and a timely manner or get the current vendor to do a better job. This has been a disappointing experience, since the majority of the rest of my Speedway experiences have been very good.

I am a frequent speedway shopper, I love the store in Wernersville. They're all very nice and it's very well kept up with. BUT, one employee who I believe her name is summer. Time and time again, her boyfriend is at the store with her. It doesn't seem fair to any other employee because I've seen him do her job for her. I've also seen them get into very heated arguments. That lead to her chasing him out of the store. This is very unprofessional and rude to the other crew members who have to deal with her storming out or yelling at her boyfriend across the store from the kitchen. This isn't the first time I've seen these things happen but I have realized the passed couple days he has been there faithfully with her. I do not want to go into a store to hear teenagers arguing and cursing, especially when one of them works there! That is not professional and it needs to be handled. This is a constant problem. I've asked my buddies if they have seen these two in that store and they knew exactly who I was referring too and that is sad!

Always, well many times, not stocked in cooler. I could stop anywhere for gas but buy my fuel here as I also buy 2 cans of pepsi each time. Have put off complaining online but tired of making this stop only to see an empty space where the small/12 oz pepsi should be. Usually two workers so why not stock the cooler shelves?

The large can pepsi are usually on the shelves-only because they don't have the same appeal as the original 12 oz. Pepsi.

A boy name marquel that work the speedway on 304 Washington street in williamston nc at 4:26 6/1/2018.Was the rudest cashier I ever dealt with. Had to keep asking him to rurn the pump on because I couldn't pump my gas. It took me 3 attempts going back and forth in the store. I tried to explain to the other cashier what was wrong and he told her not to help me. He acted like he wanted to fight me. He kept yelling at me and snatched the register around being funny.I feel if you all can hire rude cashiers, then I will take my business elsewhere. I will not be going back to speedway again.

Was at pinconning michigan, was in there with my daughter was roughly 640pm its was steady not to busy, i very sorry that my card didnt swipe. And the cashier gets a additude, sorry that i use my food card because i guess it was a inconvenience to her, or she dont like people who get assistance.. I wanted to tell her that i work a full time job, as a assistant manager, and customer service is our top agenda! Im just tired of it being look down on because of a stupid card.. But thats the way i felt! but this isnt the first run in with this lady, and it wasnt like i wasnt buying something for my child as i have seen many do that get food assistance.. Thanks for listening. Krista

Very unprofessional when calling about coming in to work. I work cafe side and wouldn't let me speak to my manger. Cussing and hung up on me. Before hire I was warned by other employees of this general mangers behavior but felt no need to judge or go by their opinion until I seen her act out. Is rude to most employees on cafe side. Doesnt smile and very unprofessional.

I go to Speedway everyday. There are several Speedways in the area. Only two that I frequent are keep super clean. The fountain machine has been broken for a week at one of the brand new stores. The new lid holders are horrible. The lids are always stuck and come out damaged... And.. if they are located underneath the fountain machine they have soda spilled all over the lids making them dirty and sticky. The flooring ends up being sticky as well even if mopped because of the cleaning product used. Everyone's feet are sticking to the floor as they walk and making a squeaking sound. I know it is impossible to keep everything clean all the time but some of the locations are do bad I refuse to go in them.
I love to go to Speedyway because it has a great selection and the reward program is really nice.

I am writing this complain because, and or about 9:25pm on5/21/2018 at this location while waiting to pay for gas the attendant was doing something else. I told him three people are waiting . Out of a blue he stared cursing me infront of other people and continue to curse and said a lot of bad words trashing me like never been before (he happened to use Ethiopian language at all times which, I also speak)even after I went away to get my gas by using debit card. He even got out of the kiosk and threatened me saying, he is going to hit me. Finally I called a police to report the incident. I felt very shame on this location's customer service and would like to report it, so you can review the video of this activity to determine what is going on with this sick and belligerent person .
Sincerely,
Tariknew Belante

I use to be able to come in every morning and get myself an iced tea, last week it wasn't made it was 5:35 the girl working was very nice and apologized. She told me it is supposed to be made at 5:00am. Two days later I go in and there was no tea made.. Today I went in and there was no tea made. The employees are all very friendly and I don't mind stopping there every morning for my tea instead of going through a drive through like Macdonalds, but if I can't depend on there being tea every morning it is and has been a waste of my time to stop in. Could someone please look into this matter and maybe reinforce the teas being made at 5:00am. I could go to Sheetz but I do prefer this store and the employees. Thank you

Beware of Maria Pickering/ store manager. As a former employee I have experience a lot of drama, back stabbing and lie's with her and her side kick on day food Linda.
She has talked crap about my co-workers that I work with, but when they are there she is so nice to them and myself like were her best employee. Her and Linda feed off on one another and when something go's wrong in the store it's everybody's fault except there's. A lot of stress because of these two and Amanda on overnight's isn't any better. I feel Maria doesn't know what she is doing as far as a manager and I feel this is why when something go's wrong she blames everyone else. Her co-manager Nate is a new manager and is learning the rope's there, but his temper toward's employee's and customers is to be desired. This store need's help in the worst way inside and out. This store is marked as one of the worst store's. Best thing I ever did was leave just wish it was sooner

I was in store # 2230 to purchase some antacids. Upon looking at my choices there was a sticker/sign that had advertised buy 1, get one free on one specific antacid. I took the to the counter along with my others items I purchased and when it was wrung up it did not give me the advertised price. It charged me for each package. When I mentioned it to the cashier I was immediately told I was wrong and that her machine would have wrung it up. I then informed her that there was a sign in front that said buy 1 get 1 free. Very rudely I was once again told that her machine would have wrung it up if it was on sale. I then proceeded to go back to the isle and remove the sign/sticker and bring it to the cashier to show her. That is when I was told by the cashier that I was stupid (yes, I was actually called stupid by the employee) and her machine would have wrung it up. Then along with my antacid purchase I had purchased 2 tornaado's that were supposed to be bacon, egg and cheese. Well what I had actually gotten were 2 sausage, egg and cheese which I do not or will not eat. I am absolutely astonished to be called names or treated with such disrespect from one of your employees when the employee herself can't manage a simple task as to put the correct food in its labeled spot. So not only was I treated like complete garbage, I am out $2.12 and no breakfast for the day.

I have been coming to this location of Speedway for a very long time, and have for the most part had very good service. For the past 2 months I would say every morning that I come in here which is usually 5 days a week, there is only one register open with three or four employees on the clock. This is a very busy time for the store in which it is necessary to have more than one register open so that we don't have a line with more than a dozen people in it. There have been multiple occasions where the employees were rude about how long it was going to take and that it wasn't their problem that there was a line of people. I feel that if this company is going to pay three or four employees at one time there should be more than one on the register when you have people on a time limit to get to work. If this isn't resolved then I will just find somewhere else to shop thank you for your concern.

On 5/17/2018 I entered the Speedway in Indianapolis at the Intersection of Kentucky and Mann Rd. Once I paid I continued to look at the cashier waiting on my receipt. He said "you can leave now" and I responded, "what about a receipt?" He said only if you request one. I asked then why does everyone else give you one at a cash register. Well we don't. They the one describing himself as the manager opens his mouth and spews his terrible customer service combative responses. These clowns have NO clue of the "customer is always right" or any other quality management system. They need to go and fast. I will not return until these two clowns are removed. This was the worst customer service experience I have had all year to date. Not impressed at all!

I consider myself a regular customer at speedway store 7523 and every time I have gone into speedway when Tasia is working, she is very rude and has a nasty attitude towards almost everybody. Somebody needs to do something about it because that should never be acceptable on any job. All the other employees that work there are extremely kind and helpful. But due to me trying to make my point, I will not be going to that speedway again.

The workers at the speedway on tusc and the speedway on raff rd and southway are very rude and nasty..i spend money there everyday there is no reason to be rude or nasty when you are asked bout the difference in product.i thought explaining things in your store would be part of there job.youve probably lost 8-1000$ a month from me.you need workers that dnt get offended when asked to do there job.

I had went to 5575 Allentown Blvd, Harrisburg, PA 17112 location. And attempted to prepay $40 in fuel. However I was hit with insufficient funds in the amount of $39.80 but instead of just calling it insufficient funds and going about my day. Your system withdrew the $39.80 from my account, and I have yet to receive the money back onto my account. Please fix this system because I've known many other people which this has happened to.

May 6th 4:30pm
Your emp. Repeatedly refuse to make Sweet Tea. 1st, and 2nd shift. S. Hawthorne rd w-s nc 27103. This is ongoing. Even supervisor (s) can decide 8pm is too late, after having entire day out! Its 4:30pm when 2nd shift came i and followed the lead. Maybe Leadership should not have such a trashy attitude towards ppl, in order to have Emp. follow examples

Hello my name is Ioannis I'm a customer or the speedway in Shirley ny on William Floyd park way.i am in the store several times a week usually at night. There was one night last week I was leaving and as I was pulling out of the gas station I hit something hard I thought it was a pot hole .about a week later I went to the gas station again and as I was pulling out I noticed no pothole so continued pulling out and again bang the whole car shook and banged and now my car is all over the place it feels like it blew out my shockes.prior to the incident I didn't have any thing around with them I will be bringing my car into a shop to get an estimate to find out what is wrong and what it will cost iam including photo's of what I'm talking about and you will see what I'm talking about it's very dangerous and youb can't see it at night it defiantly need a to be addressed. My full name is Ioannis Sklavonitis my email is [protected]@yahoo.com and my cell is [protected] thanks

Went to your location on maple ave in burlington. I got to ices and a 52 oz drink. The amount up 2 3.07. I said to cashier i thought all drinks was 89 cents and he begin to get smart at the mouth. And pointing out signs really anger bc i said i thought the drinks was 89 cents. I think he is very rude and need to learn to speak to people. There was no need for attitude all he had to say is they went back to regular price.