Souq.com — unacceptable treatment and no respect for customer time
I placed an order in the 3rd and I was expecting to have it in the 9th. In the 8th I received a message to inform me that I have to wait at home to receive it. I waited and nothing was delivered. I called the call center and the informed me that the due working time is over and will not reach me then (after losing a day waiting). I placed a complain and expected to receive it on time. 9th, I receive the same message and till now 4pm nothing is received. I called the call center many times and nothing happened.
Now, I will not lose another day waiting and hearing same sotories every time I call. I will not take the order if I did not receive it today as it is not an a acceptable treatment or no respect for customers. I am expecting not to receive it because I am punished for placing a complain.
My order is placed under my mobile number [protected]
Thank you for your understanding. I think you have to take proper action for other customers sake.
More Souq.com Complaints & Reviews
- Souq.com - cheat 
- Souq.com / And Dod - UAE - Samsung Galaxy Mobile - shopping with full payment and no delivery 
- India Souq.com - shopped online and not get shipped 
- Souq.com - souq.com seller dod_uae 
- Souq.com / Q - Express - not picking up phone 
- Souq.com - iphone 6
- Souq.com - iphone 5s
- Souq.com - one simple statement there business policy "fraud and earn" 
- Souq.com - service, fraud commitment
- Souq.com - poor service and no status of item sent for repair under warranty.