SnapFish / I will not use snapfish ever again!

Contact information:

I have ordered a hardcover photo book from Snapfish as a birthday present for my mother. I spent a lot of money and of course a lot of time creating the book. That was a special day and I wanted to surprise my mom with a special present. Book arrived in a timely manner, but unfortunately it was of a very poor quality. I never expected that and was a bit shocked.
I tried to get a replacement but they were customer unfriendly and did not want to help. They claimed that they stand behind their products and guarantee high quality.
Photos were too dark, printing quality was poor and cover was made of a cheap material! They ruined my surprise and I was embarrassed when I gave that book to my mother.
I will not use Snapfish ever again!

Mar 30, 2017

Post your comment