SUBMIT A COMPLAINT / negative experience

United States
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I have booked a flight via Skyscanner and after I paid they said that I'll get everything else later (payment confirmation and ticket).
Several days later a confirmation message finally came but there was no ticket. Waited for about a week and contacted Skyscanner customer care service and was told that my flight was cancelled!
I asked for a refund and they said that they were not able to refund me because it was a low cost ticket. So what? I don't care was it low cost or anything, I gave them my money, they ruined my trip and the worst part was that they stole my money!
Think twice before you decided to use this site!

Aug 02, 2016

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