[Resolved] Singapore Post (SingPost) / [cas-1817873-l5j9l1] no follow up since 17th nov 2017 to my complaint and no attempt to deliver my registered parcel

Fw: [CAS-1817873-L5J9L1]: New ticket created-Enquiry/Speedpost/Speedpost Standard - International Incoming/ CRM:[protected]
Bel Foo
Nov 17 at 5:11 PM
Dear Customer,
Thank you for contacting SingPost. This email is in acknowledgement of your query raised today.
Your Ticket # is CAS-1817873-L5J9L1
This email subject line has a unique reference number pre-assigned to your e-mail. All further interaction will be tracked via this reference and we kindly request you not to change the subject line in all subsequent correspondence so as to better manage your feedback and ensure a satisfactory resolution.
Yours Sincerely,
Customer Care Team
SingaporePost Limited (Reg No. 199201623M)
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  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Singapore Post (SingPost) Customer Care's Response, Nov 28, 2017

    Hi, belbel71. Thank you for reaching our to us. Please allow us to look into your case and one of our consultants will get in touch with you to follow up on your case.

Nov 28, 2017

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