The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Signature Hardware / Didnt ship me what I purchased

1 Erlanger, KY, United States Review updated:
Contact information:

WORST COMPANY EVER. They lied to us about whether or not they could make an item the way we needed it with a drain on the end. The told us it would be 3-5 days, 10 days later we had to go pick it up ourselves, after we had to hunt it down and find out why it hadn't been delivered, from some 2 bit trucking company that ran into our truck with their forklift. So much for free shipping. When we got it home it was drilled in the wrong places. The manager Greg claimed he could get me a refund or store credit because we had to pay our contractors to move all the plumbing in the concrete floor to account for the bathtub being drilled wrong and then after dodging my phone calls and emails for days they let us know that they wouldn't do anything about their mess ups. UNETHICAL DISHONEST CRUDDY COMPANY. The slightly cheaper price isn't worth it, they cheat you. Go somewhere else. TRUST ME, DON'T USE THEM."

Je
Apr 27, 2015
Sort by: UpDate | Rating

Comments

  • Nk
      11th of May, 2015
    0 Votes

    My $4000 tub also had the holes drilled in the wrong spots.

Post your comment