Burke Decor’s earns a 1.0-star rating from 1 reviews and 11 complaints, showing that the majority of home decor enthusiasts are dissatisfied with their purchases.
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Horrible company do not order from them!
Horrible company, do not order from them, customer service sucks, no phone number to talk to anyone. I had to email several times and finally had my bank do a charge back or I never would have gotten my money back.ordered $800 of in stock wallpaper, three weeks later still didn’t have the wallpaper they said it was backordered and I said well cancel the order then. Lady said it’s final sale, I said no ma’am it’s final sale if it shipped and I received it maybe but it is backordered and hasn’t even shipped so cancel my order you shouldn’t have even charged my credit card until it shipped, finally got e-mail saying my return was being processed. Three weeks later still no refund and I got an email they shipped the wallpaper, the wallpaper I had cancelled three weeks before! I had to ship it back to them. I sent our emails to my bank and my bank went after them and finally got my money back. Whole ordeal was a month and a half of back and forth, ridiculous!
Burke Decor Complaints 11
Burke Decor Review: Inconsistent Stock and Shipping Delays - Don't Waste Your Money
So, I bought something from Burke Decor and it said it was in stock. But then, I didn't get no email confirmation for a few weeks. So, I decided to email them and ask what was up. They said it was supposed to ship early/mid March, but I kept emailing them and asking where it was. Now, it's already the middle of April and still no package. They keep saying it will ship early/mid April, but they keep pushing it back every time I email them. Honestly, I think this company is a scam. I wouldn't recommend them at all and don't waste your money on them.
Burke Decor Review: Poor Shipping and Terrible Customer Service - Don't Waste Your Time and Money
Trust me, don't waste your time and money on Burke Decor. They're a real piece of work, and not in a good way. I made the mistake of ordering something from them in February, and it's been an absolute nightmare ever since.
The first thing I noticed was how vague their shipping information was. They give you a rough estimate of when your item will ship, but it was clear from the start that this was just a guess. Every time I called or emailed them to ask for an update on my order, they would push the delivery date out two whole weeks. This happened over and over again, until I finally realized that they were just stringing me along.
To make matters worse, the customer service was terrible. The people I talked to on the phone always seemed annoyed and dismissive, like they couldn't be bothered to deal with my problem. And when I asked for a refund, they were even less helpful. It was like pulling teeth just to get them to acknowledge my request.
After weeks of frustration, I finally decided to contact the Better Business Bureau. It turns out that I'm not the only one who's had a bad experience with Burke Decor. There were several other complaints against them, all with similar stories of long shipping delays and poor customer service.
So take my advice: don't order from Burke Decor. They might have some nice products on their website, but it's not worth the headache and hassle. There are plenty of other companies out there that will treat you with respect and actually ship your order on time. Save yourself the trouble and shop somewhere else.
Buyer Beware: My Terrible Experience with Burke Decor's Online Shop
I gotta say, Burke Decor is definitely not on my list of favorites when it comes to online shopping. I placed an order there before Christmas, thinking it would arrive in time for the holiday festivities. Two whole months later, and nothing! All I got from them was a bunch of excuses and a runaround about how it was going to ship "in 7-10 business days." Well, that never happened, did it?
So, I tried to cancel the order and that was a whole other mess. Apparently, it couldn't be cancelled because it was "in processing" or something. I mean, what kind of lame excuse is that? All I wanted was my money back, and it felt like they were making it as difficult as possible for me to get it.
If you're thinking about shopping at Burke Decor, my advice is to think twice. Buyer beware, folks! Maybe some of you have had a better experience than I did, but based on my experience, I can't in good conscience recommend this place to anyone.
Is Burke Decor Legit?
Burke Decor earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
Burke Decor has claimed the domain name for burkedecor.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Burkedecor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Burkedecor.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Burke Decor and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Burke Decor's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 1 complaints being resolved.
- Burke Decor protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Burke Decor. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Unfinished Trey Executive Desk Review: Frustrated with Lack of Customer Reviews on Burke Decor
I bought this black wash Trey Executive Desk at Burke Decor (burkedecor.com) and I gotta say, it's not exactly what I was hopin' for. I wrote a review twice and it still says "no reviews"! Ain't nobody wanna feel like they're talkin' to a brick wall. Especially when they're spendin' 2000 big ones on a fancy desk that ain't even finished like they promised!
Now, I'm startin' to wonder if other folks had the same problem but ain't sayin' nothin' 'bout it. That ain't right! I expect to see all the reviews so I know what I'm gettin' myself into. It's like they tryin' to hide the truth, and that ain't cool. I ain't tryin' to falsely advertise nothin' or no how!
I just wish Burke Decor could have been more clear, and the lack of full disclosure from customer reviews seems kinda suspicious if you ask me. It makes me feel like I was swindled out of my hard-earned cash. Hopefully they catch onto that and fix it so nobody else can fall prey to shoddy products.
Poor Quality and Unhelpful Customer Service - My Experience with Burke Decor
Wow, let me just say that I wish I read some reviews before I forked over my hard-earned cash to this Burke Decor website. I thought it would be a good idea to purchase a toy tent for my favorite niece on this site, but boy was I wrong. The tent took a whopping EIGHT weeks to finally arrive at my doorstep. And when it did, I was a little underwhelmed. It came in a box and wasn't all that impressive, to be honest. I decided to wait a couple of weeks before giving it to my niece as a gift, but when I finally did, the tent had already ripped at the top seam. I was flabbergasted! Who would've thought that a tent made for children would be so poorly constructed?
So, I reached out to the Burke Decor customer service department, hoping to get a replacement or at least a refund. But no dice, folks. Apparently, I was supposed to open and thoroughly check the toy within TWO days of delivery, or else I was out of luck. TWO days! That's hardly enough time for me to find the scissors to open the stupid box! Needless to say, I was beyond disappointed with this policy. It seems like Burke Decor doesn't care about customer satisfaction, just making a quick buck.
All in all, I will definitely not be using this site again for any of my future purchases. Who knows what else I'll buy that will be a complete waste of my time and money. Save yourself the headache and seek out other sites with better customer service and higher quality products.
Disappointing experience with Burke Decor: Poor customer service and delivery mishap
I recently bought a gnarly piece of furniture from Burke Decor website, burkedecor.com. Let me tell you, the customer service from these guys was a straight-up bummer. I paid the big bucks, 149 smackers, for the white glove treatment, but there was nada communication about the delivery being late. I hit them up for info on where my stuff was at, but they totally ghosted me.
Finally, my furniture piece arrived, and it was wrapped up tighter than my aunt's bun at a church bake sale. When the movers unwrapped it, it was legit filthy with dust and dirt. Gross, right? And Burke Decor didn't do squat about it. They didn't even reach out to check if I was happy or not.
The only upside was that my delivery receipt showed that the piece was hella dirty, so I at least had some proof. But still, it was super disappointing to drop all that dough and not get the top-notch service I was promised. Might wanna think twice before buying from Burke Decor.
Disappointing Experience with Burke Decor: Delayed Delivery & Poor Customer Service
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So, I wanted to get a pretty new clock to put up on my wall, and I thought Burke Decor would be a good bet. I mean, who doesn't like checking out all the pretty stuff on their website?
I ordered my clock a couple weeks back, and the website said it'd be here within 1-2 weeks. Not too shabby, right? But when I called up yesterday to find out where it was, they told me it wouldn't be shipping out until a whole month from now. I was not pleased, to say the least.
I started reading more reviews about this place and found out that a lot of people have had problems getting their orders delivered, or even getting any kind of response from customer service. If I don't get my clock on time, they're gonna get reported to the Better Business Bureau.
Overall, I'm just really disappointed with my experience at Burke Decor so far. It's a bummer because they do have some really cute stuff on there, but I don't know if it's worth all the hassle.
Terrible Post-Sales Service by Burke Decor: A Customer's Frustrating Experience
So I've got a story to tell y'all about Burke Decor. I ordered a fancy table on their website that was supposed to be sent out after 7 to 14 days. My credit card got charged right away but now it's been way more than those so-called "business" days and I haven't had any update! This is some major-league garbage customer service and post-sales experience.
I've tried getting in touch with their hopeless customer agents online but all I get back is vague answers and not a single concrete detail about my order. I even had to deal with being stuck on hold for a whopping 35 minutes waiting for one of them to even pick up the danged phone! And when I finally did convince one of those chat agents to start coughing up some details, they just checked out and disappeared.
My gods above, Burke Decor, get your stuff together! I've provided them with my order number #*** and requested for them to escalate it ASAP. If you're gonna start taking people's credit card numbers, you better follow through with your promises!
Disappointed with the Lack of Environmental Responsibility at Burke Decor
I gotta say, I was pretty disappointed with the way Burke Decor does business. They talk a big game about being environmentally friendly and all that jazz, but when it comes down to it, they don't seem to care much about actually following through. I mean, I've ordered five different things from these guys so far, and every single one arrived separately in these huge, oversized boxes, filled to the brim with totally unnecessary wrapping paper. Like, seriously, it was ridiculous.
I get that companies need to make a profit and all that, but it just seems like such a waste of resources. And what really grinds my gears is that they didn't even give me the option to consolidate my orders or anything like that. If they had just told me upfront that each item would be shipped separately, I could have planned better and maybe saved them some trouble. But nope, they just sent everything out willy-nilly and left me to deal with the fallout.
Honestly, at this point, I would recommend finding the supplier for whatever you're looking for and ordering directly from them. It might be a bit more of a hassle, but at least you won't be supporting a company that talks a good game but doesn't back it up. And hey, who knows, you might even save a bit of money in the process.
Terrible Experience with Burke Decor - Unreliable, Unresponsive, and Untrustworthy
I gotta tell ya, I thought I found a good site to buy some home decor, but Burke Decor let me down. I thought everything was all good when I ordered a console table from them, but a few days later they tell me it's backordered for over two months! What kinda junk is that? So I try to cancel and get a refund, but it's like they fell off the face of the earth. Their rep tells me they'll pass along the info, but I never got my money back. I had to call up my credit card company and do a chargeback just to get my own dang money back! Don't waste your time with Burke Decor - they take your money and then act like you don't exist.
Terrible Experience with Burke Decor: Late Delivery, Poor Customer Service and Ignored Emails
Burke Decor messed up my order pretty bad. They didn't send half of my stuff, even though on their picture it said it was ready super-fast! I waited for over a whole month and nothing. So, I hopped on my computer and reached out to them for a refund and to cancel that missing item. But, let me tell you, it was ugly. The communication was just so bad, and the customer service folks took forever and a day to reply, if at all. Three times they ignored me! But even after all that hassle, the item still showed up in the mail! It was like they didn't listen to me at all. I won't be buying from these guys again, and neither should you! There are better companies out there who actually care about their customers!
Overview of Burke Decor complaint handling
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Burke Decor Contacts
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Burke Decor phone numbers+1 (888) 338-8111+1 (888) 338-8111Click up if you have successfully reached Burke Decor by calling +1 (888) 338-8111 phone number 0 0 users reported that they have successfully reached Burke Decor by calling +1 (888) 338-8111 phone number Click down if you have unsuccessfully reached Burke Decor by calling +1 (888) 338-8111 phone number 0 0 users reported that they have UNsuccessfully reached Burke Decor by calling +1 (888) 338-8111 phone number
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Burke Decor emailselise@burkedecor.com99%Confidence score: 99%Designreturns@burkedecor.com98%Confidence score: 98%clientservices@burkedecor.com98%Confidence score: 98%Supporttrade@burkedecor.com97%Confidence score: 97%megan@burkedecor.com97%Confidence score: 97%claims@burkedecor.com96%Confidence score: 96%sales@burkedecor.com96%Confidence score: 96%Salescaitlin@burkedecor.com95%Confidence score: 95%orders@burkedecor.com95%Confidence score: 95%Sales
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Burke Decor social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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