Sharaf DG / surplus payment not refunded

Dubai, AE

Extra payment had been deducted from my account due to Sharaf DG sales representative claiming that the payment had not been made and thereby deducting 259 AED for the second time for a single purchase. Payment was deducted twice. It has been almost 2 months and no response. If the payment is not deposited back I would be compelled to raise it to the consumer to the department of Economic development in the consumer rights.

Name : Parkhi Kumar
Details of Purchase: WD Hard disk

Nov 28, 2016

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