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Serta / Bed failed within 30 days

1 St Petersburg, United States Review updated:

Bought I memory foam Serta for 1, 400 - within 40 days of purchase the foam had No memory and began to sink in
We also bought a queen perfect sleeper for 499.00
Within 30 days severe middle of bed dents-
Just terrible terrible support for my childs back!
We got rid of the 1-memory foam on craigslist for 400
And threw away the perfecr sleeper!!
What a horrible experience!
We called corporate and they promised to get back to us! We also emailed Corporate Serta on line-
All we got back on email was sale notification and a credit increase to buy more beds from Serta'

The return call -Never happened' geez- imagine that! We called every week for months-
Never a return call' - they promised to call again and again-
Just a terrible terrible product- and deceptive customer service!
These beds had to be built or refurbished with 3rd hand material!
They both failed within 40 days'
We are in shape family! How could this of happened!
Uukkk! Never ever again Serta!!! Never ever will i say a nice thing about your products!
Their terrible!!! Just awfull
Shame on you bunch of crooks!

May 2, 2015
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  • Da
      29th of Jun, 2009
    0 Votes
    Serta - Defected Product
    Mattress Warehouse
    United States
    Phone: 4102333930

    I really didnt like how the salesperson that sold my mymattress. My mattress is sinking in the middle of it and the sticking is coming out of it.

  • La
      27th of Nov, 2012
    0 Votes
    Serta - Worst Mattress Ever
    United States

    We bought a Serta King mattress from HOM Furniture 2-12-2010 the mattress is sunken on both sides with a small mountain in the middle. It is very uncomfortable and now we will have to get a new mattress, not a Serta.

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