Security Airport Charles de Gaulle / Security team at Airport Charles de Gaulle
Last Tuesday, 09 April 2012, 08:30 AM, I was on transfer from an flight from South America, to The Netherlands via Paris CDG, I had a problem with the security team at Paris CDG.
Nobody from the security team spoke English and they did not accepted a perfume of 200 ml which was in a sealed plastic bag, according to the law, by the airport I boarded from.
I had the impression they wanted to keep the perfume for themselves as I could also not throw the perfume away.
The explanation was that the sealed bag from another airport is not accepted in France (??).
The perfume in this case is the less important for me (even though it coasted me a lot of money), my complain goes over a team that is arrogant and impolite and treat the passenger very badly,
and second, a team that works at the airport needs to speak English. When I said I would fill in a complain and would like to speak to the supervisor, I looked at his badge to see his name, but they switch the badge to the other side so I could not see the names.
This is absolutely unacceptable and I am considering take legal measures against the airport unless I receive a formal explanation for this, if there is any explanation, so wrote to the airport to ask if possible to take measures if the personnel receive any training at all... Parisians have a very bad reputation, but they should be professional at least! Is revolting! I would recommend to avoid this airport.