SCS / complaint re amadeo 3 seater sofa in tan - £1,379
Customer No: S0074-2737873
On 11th July 2016 we ordered the above sofa from SCS in Edinburgh Way, Harlow and paid £300 deposit, balance to be paid via finance. The sofa was delivered on 9th September 2016. After approximately one month the leather on the seating part started to look very 'stretched' as if there is not enough padding inside the cushions. Now, after two months since delivery, it is even worse. We have previously had two leather sofas from DFS and they were in good condition ten years after purchase. (We only changed them because we wanted a different colour scheme.) For your information, we are both small to normal size people.
As you can imagine, I am very disappointed and hope that my concerns are addressed promptly.
Unfortunately I am unable to attach copies of my paperwork as this site won't allow them in the current format; I can submit this via email if required.
Mr Laurence Saxby & Miss Josephine Denham
Phone Number for Miss Denham -[protected]
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