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SBI Credit Cards / waiver on the balance.

1 India

I have been using this sbi credit care for almost a year now, I had an outstanding for rs18000/- on my card in the month of july2007, I recd a call from the collection agency for sbi to make the minimum amount due on the card, I offered collection agency to pay a sum of rs15000/- on the condition for the waiver on my balance amount leaving rs500/-as an outstanding, which they agreed on, all these months I was in the impression that I had got an waiver on my balance amount after my initial payment of rs15000/- to the bank, lately I came to know that waiver was not affected on my card and I still had an outstanding of rs4063/- bank has now taken up the issue and they are in the process from last 1 week to resolve.

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