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Savon Furniture

Posted:    

Big cheats

Complaint Rating:  100 % with 20 votes
100% 20
5
Contact information:
Savon Furniture
5045 N Washington Blvd, Sarasota, FL 34234
Sarasota, Florida
United States
www.kanesfurniture.com
They are the biggest cheats in the furniture world. I spent a substantial sum of money and bought a bedroom set from them and within 14 months, the nightstand starts swelling and the drawer would not open/close. I called them and got zero customer service. Finally spoke to the GM, Kevin Gottwald, who said that he could not do anything about it and more or less walked away from the table. He said this is a private company and I could not talk to anyone above him as the owner had empowered him to act on the policies of the company. Very bad quality and zero customer service. Do not buy anything from these people.
Complaint comments Comments (4) Complaint country United States Complaint category Furniture

Comments

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D  18th of Oct, 2008 by    0 Votes
Wood doesnt swell unless exposed to high levels of moisture. If it swelled to the point it would no longer open a drawer it's obvious there was neglect involved and there is no reason to assume the retail outlet should do anything to help. Definetly not their fault.
A  2nd of Jan, 2009 by    0 Votes
I tend to agree because they have failed to refund a delivery charge to me after picking up a sofa thet they agreed it had faulty fabric. This company is not to be trusted.
A  30th of Jul, 2013 by    0 Votes
Savon furniture is top of the line...JUNK!
N  30th of Jul, 2013 by    0 Votes
Kevin Gottwald now works for American Signature...more junk!

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