Santander Consumer USA / mishandling of loan payments

CA, US Review updated:

For an entire year santander has mis appropriated funds, missing payments of checks that were cashed by them and not applied. I was asked to fax proof of payment by my bank and I did... Mistakes are are continuously made. I'm given instructions on how to send checks with notes attached to pay principal only as i'm paying my car payment and a half a payment still they can not get it right. Accounting is incompetent or I am being scammed. September was the worst, I sent 3 checks totaling 1, 100. One payment was missing and the other two payments were applied to some else's account. I noticed my balance was not going down and had to fax copies of payments from my bank to prove I paid. I'm paying more than I should cause I want to get away from this company asap. They are making it very complicated.

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  • Th
      Nov 17, 2012

    Consider sending in your payments by CMRRR or signature required.

    0 Votes

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