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Samsung /Plasma TV / warranty

1 FL, United States Review updated:

We've been using our new 50" samsung plasma tv for 5 weeks, all of the sudden while we're watching tv a loud noise comes out of it and a line starts appearing on the screen. It turned out to be a crack on the panel, but in the inside. The tv is not even mounted, we didn't touch it, didn't do anything to it and it's been sitting there for 5 weeks. A tech sent by samsung looked at it and specify to samsung that there was no external damage, not a a scratch... Nothing, still they refuse cover the tv becaused they say we damaged the tv... How??? By watching tv??? I've also seen a few posts on different websites about this, has anybody been successful on getting the tv fixed? This is unacceptable.

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  • Mi
      16th of May, 2009
    0 Votes

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