Samsung Mobile / the secret of losing your customer
let me tell you an example of why you loose your customers. and I have experienced that of my own.
I am working as a programmer in Cognizant Technology Solutions,
I would like to tell you that I have bought a Samsung(E250 ) mobile on 08.11.2017 at Subhiksha showroom, Kottivakkam and I faced a lot of problems while using it, and till now I haven't got satisfied of using Samsung mobile. These are the problems I have faced
1. At the seventh month of my purchase, I got a problem in my charger chip and my mobile failed to work, since the service centers have not responded properly, I was not able to use my mobile for more than a week and struggled a lot.
2. Then my charger got flopped off I bought a new charger at the 8th month, but service engineers said that there is only 6 months warranty for chargers.
3. Then I bought nearly 7 charger's till now but I donno how to identify the original one so I have spent a lot of time and money for getting it and I got my 8th charger now
4. My speaker chip was drained out before the warranty ends. I was really fed up by using the Samsung mobile and charger and other stuffs.
I heard that the Samsung products are being exchanged,
Can you forward this mail to the concerned department and can you do me any needful things now?
More Samsung Mobile Complaints & Reviews
- Samsung - refrigerator - I am totally unsatisfied with samsung! 
- Samsung Uk Promo - scam mail! 
- Samsung - customer service 
- Samsung India Software Operations - employees harassment from siso md. 
- Samsung - unbelievably bad customer service! 
- Samsung Electronics - S10 shipping
- Samsung Electronics - samsung cash prize promo winnings
- Samsung Electronics - the new pie update for samsung s8 and above
- Samsung Electronics - washing machine
- Samsung Galaxy - lost of mobile on flight no sq 256 dated 20 feb 2019.