Samsung / lost phone

On the 27th of january I returned a phone to samsung, after 10 days they told me they have not received it, then they said I would have to wait 10 more days while they looked for it, after 12 days they said they still had not received it and they had not searched for the correct item and I would have to wait a further 8 days, nothing after 9 days asked again they said 2 days asked today another 2 days now 45 days no phone.
I have now given up and purchased a good phone from a good company

  • Updated by stingduck, Mar 14, 2017

    Now have 9 chat logs and just going around in circles will never use Samsung again

Mar 14, 2017

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