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Safeway 983, Lakeport, CApharmacy

I called in a prescription on the 14th of November, it said I could pick it up after 5pm. I waited 2 days, until the 16th of November and went in and was told that they didn't have the drug available, they sent me home with a 30 day supply out of a 3 month order. I told them to call me when it came in.

They called on the 28th of November to inform me that it was in. I went today, the 3rd of December and was informed that it had been filled back because it was over 10 days old.
I showed them the bottle from the and the date it was filled, and that this wasn't even 7 days since they called.See the Top 10 Worst Companies in Lakeport, CA

Of the 5 people in line when I go there none of us got our prescriptions. I was told I had to wait 45 minutes, one wass told it would take 10 minutes, another 15 minutes. The only person I saw get her presription was a lady who had just turned it in! This has happened the last 3 times I've been in, I get a phone call that its ready and when I go in, usually within 3 days, it still hasn't been filled. This has only been the last 6 mos or so, I don't know whats going on but they told one of the people in line that they were 160 prescriptions behind, which is totally unexectable! I know they used to have two pharmacists on, but I'm not sure if they still do, however they should because obviously this one can handle it alone.

Be
Dec 03, 2018

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