Ryanair Company - terrible attitude and wrong informationTerrible Experiment
On 8.30.2010, i take bus for BEAUVIIS airport at 5 AM from Paris city center, i arrive airport before 7 am, this is my first time for take Ryanair aircopany flight, my flight tickets is 84€, I am not familiar how to handle, and i don't understand french language, before 8, i ask many checking count staff, they seems don't understand English, or answer no, or let me go other count, one lady let go ask the final count for asking, two ladys' attitude in checking count table is very bad, that lady on the first count which just say i don't know.i ask her three times, i walk many return between count, time pass, i ask the last final count that i pay money for changing another flight, that lady tell me go over there, during this period, nobody answer my problem seriously, time pass away, till 8' oclock, i ask a lday, only she sit there, nothing to do, she tell me clearly you are too late, can not checking, she use English and she understand my meanings, but i don't know why can not answer my question before checking time, i am hurry, i run to the entrance, that sttaff tell me you need checking, departed at 8:30, you have enough time, but i come back checking count asking give me checking. in, she just only answer "no, you can not checking, too late, i ask neighbour count staff, , he want to help me, ask that lady, that lady refuse very rudely, i tell them i have another flight to bangkok from milano, that lady tell me i can catch another flight afternoon, they let me ask information, i ask information staff, she tell me the flight of afternoon have full, no seat, i show her my next flight time, she tell me i can take another flight to pisa from paris, and then i can catch train to milano, and give time table, (departed 7:10 pm and 9:05 arrive Milan malpensa airport, , then i can catch my next plane to bangkok from Milano, she bring me to count table, let me pay money buy this tickets so as to catch my plane, i come back information count, ask her about this flight time and how to get to milano, time of arriving, she call many time and then tell me i have time for catch this train for catch my next plane, and write time paper to me, but i arrive Pisa, and i run to train station, ask train staff, he tell me, this train only get to city center, you can change another train to milan, but when i arrive center statin of Pisa, this city which i have no infromation and even never hear it, staff tell me no train to milano airport, the earliest train is 9 pm, i show time that ryanair company give me, she tell me this time have no train, and take 4 hours to Milano from pisa, (Ryanair information staff tell me just only need 2 hours, i can arrive Milano), how do she have this time, she suggest me go back to airport, ask if have plane to Milano, i go back to Pisa airport, but staff tell me no flight to milano from pisa, because these wrong information, i miss this flight to bangknok from milano 30 august, and 2 september to shengzhen(china ) from bangkok, and from shengzhen to Taiyuan( my city), i have to stay outside if airport, i call Ryanair company and paris airport of Ryanair compay, but nobody answer, and can not connect, the second day i try many times, but can not connect, because of these wrong, i can not go back to my country for working i am teacher, 100 students watting for me to teach, but i have to stay here, when i stay paris airport, meet discrimination, they don't give me answer refused give me lead to me miss the first flight, afterwords give me information, lead to me miss all of my flight, and i can not go back to my school on time, this, hurt me seriously, i ask refund my money and compensate my loss. I don't forget that face of that lady who refuse give me check in(i just want to boarding and catch my nextplane, i even throw out my some goods, so as to catch this plane)i think she must be charged this duty, when i ask how to and where can give me boarding pass for milano, noboday answer me, but when she refuse me, she can use english, beginging when i hopelessly walk to another acount table from one acount table, that cold lady staff don't give me help, when time is 8 'oclock, she can tell me i can not checking clearly using english, she should be charged this accident, another lady information staff., i don't know why she give me this wrong information, let me go to PISA airport, i have to stay in aboard and can not go back to my homefor working.
From milano to bangkok, 210 EUROPE money, And from bankok to Shengzhen is 4010 Thailand monney, and from shengzhen to my city 600 RMB, and i have no tickets to my country, i try to contact with RYANAIR company, but failure, i have to stay Milano for 5 days so as to contact RYANAIR COMPANY but failure, , due to no booking accomadation advance, i almost can not find accomadationa sometimes sometimes or spend much money for accomadation. i had to buy new expensive tickets back to my country, but this accidents hurt me seriously, all of this accident is because of some staff irresponsible and bad attitude .