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Rumbo / changed my flight

This company is terrible and their reps are highly unprofessional and extremely rude! I booked a flight and it was cancelled by the airline. I had no idea about that because Rumbo picked another flight for me! When I found out about that I immediately contacted customer service and demanded a refund, but they refused. I told them that they had no rights to change anything and that they never informed me. But they called me a liar and claimed they've sent me several messages, so it was basically my fault! I asked to speak to a manager but no one was available. Well, I never received my money back! Just another scam! Stay away from Rumbo!

Bo
Mar 18, 2016

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