SUBMIT A COMPLAINT / sweater order

Invoice #: W1711102332588976

I ordered this top, paid for it, received confirmation that payment went through but have not received the item. I did see that the order was received, paid for but not shipped. When will it be shipped? The order was placed and paid for on November 10th.

My email account is: [protected]

Please advise when I can expect to receive my order. It is a gift for someone and their visit to my home may end before the item gets here.

This is extremely poor service and very frustrating that there is no communication offered by the selling company.

Why is it so difficult to track an order?

Nov 21, 2017

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