Reservation Counter / fraud
In a rush to make a hotel reservation, I called the number listed. Thought I was speaking to an employee of Best Western.
Made the reservation, and they said a confirmation would be sent. Waited for an hour...nothing. Called the number again and asked where was my confirmation. They said they had no record of my reservation. I looked up Reservation Counter online and discovered it was a fraudluent company. I called another number for Reservation Counter, and they acted like I made a mistake. I told them to cancel any reservation they had made for me, but they couldn't find anything. I then called my credit card company, they said a $1 "test" had been placed on the account, but nothing else. They then put a watch on my account. I called Best Western directly and made a reservation for almost $100 less than Reservation Counter's quote!
The next day I called the hotel. They now had two reservations in my name. One for $141, which I made, another for $207 which they said "Expedia" made and was paid in full. The hotel said they couldn't cancel this second reservation. I called Expedia. They had no record of the reservation. They suggested I call my credit card again. I called the credit card company, and they said reservation was made by Travelocity. They put a dispute on the charge and said I wouldnt be responsible for this $207 charge. They said to call Travelocity directly and try to cancel the reservation. I called Travelocity and they found the reservation and cancelled it. They said they would refund my money within 20 days. (20 days...WTF?) They said unfortunately this happens a lot with Reservation Counter. They are misleading and charge huge fees for things you can do by yourself for free.
I waited about 30 minutes and then called Best Western again. They said the reservation had been cancelled. So now I am just waiting 20 days to see if I get my money back.
DO NOT EVER USE RESERVATION COUNTER!!!
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