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Re/Max

remax.com

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1.9

Overall reputation rating based on reviews and complaints

Re/Max earns a 1.9-star rating from 11 reviews and 203 complaints, indicating that most home buyers and sellers are dissatisfied with real estate services.

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Re/Max Complaints Page 7 of 11

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10:03 am UTC
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Re/Max unethical behavior

In 2013, my Father fell outside his home the night before his closing date. He lay on the ground for hours and was finally found by a neighbor. He was taken to hospital with broken hip and hypothermia. 4 hours later his agent, Sharon Norton, failed to protect his rights or property by proceeding with the closing, WHILE HE WAS HOSPITALIZED and to add insult to injury she agreed to penalize him $5, 000 for not getting all of his belongings out of his home, BECAUSE HE FELL AND BROKE HIS HIP AND WAS HOSPITALIZED.
She could have delayed the closing until he was able to finish his move and SHE DID NOTHING resulting in the new owners throwing away the property in house including his clothing and family heirlooms that we can never get back. They also kept his riding lawn mower and snow blower. When we asked them to return them they simply said no. All this happened because Sharon Norton failed miserably in her duty to protect her client( my fathers) interests.
These people should be avoided! They are driven by greed at the expense of human dignity.

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9:17 pm UTC
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Re/Max unsolicited real estate agent was deceitful, lied, unprofessional, and cost me a sale

As a For Sale By Owner (FSBO) I entered into a real estate contract with a buyer. Prior to signing the contract I asked the buyer if they were working with a real estate agent, they said no. A few days later a real estate agent who they had dealt with a few months earlier, wanted me to rewrite the contract so he could be included. I told him no, he had nothing to do with the transaction. I called the buyer if they wanted to pay for a realtor and they saidno. Over the course of the next two days, this agent lied to the buyers, divulged personal information about the buyers to me, lied to FSBO management making them believe I was eliminating him from the transaction and therefore he was being cheated out of his commission. When that ploy didn't work, he told my buyers they earned the 3% and they were entitled to it (I am not kidding I have it in a email). My buyers demanded the 3%; however I told them they weren't entitled to the 3% and neither was the real estate agent. The real estate agent called my wife and belittled her trying to tell her about HUD-1 Settlement Statements, she promptly told him she was originating, processing, and underwriting loans before he was born as we owned a mortgage company. He promptly hung up on her! As a result of lying to my borrowers about the 3% and admitting it in an email to me (not my borrowers) my buyers cancelled the contract. As a result I am losing $100.00 a day! Worse the RE/MAX Punta Gorda broker of record has not contacted me although she was courtesy copied on her agents emails. I have written the CEO of RE/MAX, blogged twice, will contact the Florida Division of Real Estate, Florida Attorney General, BBB, and blog as much as possible. Agents such as this should NOT be transacting real estate business. It will interesting what his management will do-probably nothing or who knows he may be Realtor of the Year. As far as I am concerned he should have his license pulled. I would sue for damages but my buyers LOVE this guy because they transacted business before with him and I am confident they would lie. Fortunately, I have the lie about the 3% due to the buyers in an email and have another witness to that fact. Additionally, the realtor showed a house to the buyer a few weeks before; therefore I believe this was a purposeful ruse to have my contract cancelled so he could receive a 3% commission. a desirable resolution would be the same I suggested to the broker of record, she assign her real estate army of agents and find a buyer for my house otherwise $100.00 a day accumulates significant money very quickly.

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10:05 am UTC

Re/Max Paid for landscaping such a shame, got scammed! Got scammed on sale purchase of the home too from gina sullivan

This has nothing at all to do with my wife with Gina trashing her on this site as she is fighting the battle with cancer which Gina Sullivan knows this for a while now along with her co-partner Cora too, then to trash her on here with her faulty landscaper that I paid $500.00 for in fixing water system on the house so the plants do NOT die, which she is the realtor that listed my house for sale that works for ReMax at:

RE/MAX PREFERRED CHOICE
6751 N Sunset Blvd
Ste 320
Glendale, Arizona, 85305 ginasullivan.remaxagent.com
[protected]@cox.net
Goodyear
Gina K Sullivan
Age: 45
Address: 18423 W Shasta St
Goodyear, AZ
[protected]
[protected]

This is to do with business that I did in fact pay for, it has nothing to do with my wife at all. Yes there was a hold put on the money with Pay Pal being work that was Not preformed on the landscaping that was paid for I paid for winter seed in the grass as well as the water system to be fixed and the trees to be staked with tree stakes from the hardware store with not using fence posting and/or motor cycle tie down straps. Oleander plants were to be same in height. Weeds there with not killing them nor putting preventative down with knowing all the rains in what I paid for. Grass areas were to be edged that were NOT done at all. Dead plants pulled out and thrown in a pile over the fence. Grass not winter seeded, water timing box to water all landscaping was NOT in fact fixed at all. So more plants and trees are dying due to her faulty landscaper named Tilo at [protected].

You may NOT want to list your house with her at all, there in fact was a gun missing out of my home January 2017 which she is the only one that knew that there were guns in my home (a police report has been filed) and she in fact stated that she smokes marijuana. I cancelled the listing with her, she kept the key to my house and did NOT mail it back to me for which locks on house had to be changed. Her husband is not a federal law officer at all as he claims, he is nothing but a POS liar is what he is, for my next door neighbor is a Buckeye police officer and his wife Heather knows Gina very well and they told us.

Gina said that they would put carpet squares back on back porch and asked where the 2 were that were missing, she was told where they were then I get to my house and this is what else was missing too that she just had left like that, her along with her co-partner Cora. They also stated it cost money to clean my house when in fact it was spotless when it was left and they listed it. They threw all my stuff out in the garage in the heat so it ruins it when in fact was told NOT to put anything at all in the garage due to the heat. $200.00 pictures were thrown out there along with a almost $300.00 cat tower for the carpet to come unglued on it as well as other stuff too. She puts your toothbrush under the sink, and puts your nice bath mat rugs in the closets but then leaves squeegees in the shower, she also puts your dish soap in your nice ceramic kitchenware cabinets and hand soap too with not putting it under the kitchen sink for which I think half her brains are missing if you ask me. She did not do what was asked her to do in caring for my house while it was listed. She is a very bad realtor in listing your house and with begging you to list it with her too.

When Gina first sold this house to me, she did NOT disclose water well conditions with the home as well as the water fountain in the back yard did NOT work, nor did the landscaping water system with leaking for I had 2 landscapers there in fixing it; and for which block fencing was not put up with footers in the back yard in scamming me on house price that was only worth originally at that time $284, 000.00 and she charged me $335, 000.00 for it with the inspector missing all kinds of things wrong with the house. Should NOT be dead plants or trees in January at my house. This realtor lady named Gina Sullivan is NOTHING AT ALL BUT A SCAM, DO NOT LIST YOUR HOUSE FOR SALE WITH HER not unless you want your stuff stolen and for her to scam your money as she has me.

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Update by hww222
Jan 22, 2017 5:27 pm UTC

Gina Sullivan's Co-partner's information that has scammed me along with her as in Gina Sullivan.

Cora Andrade, Associate
Team Andrade
RE/MAX PREFERRED CHOICE
Glendale, AZ
License #: SA634033000
623.239.8191

**WARNING DO NOT LIST YOUR HOUSE FOR SALE WITH THESE TWO CON-ARTIST SCAMMING PEOPLE THAT STEAL FROM YOU AND RIP YOU OFF!

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11:14 am UTC

Re/Max "red carpet runner" quality and horrible service

AWFUL. Ordered a "red carpet runner" for a classy corporate event. They sent us a thin, horrible, crappy piece of of material. It looked NOTHING like the photo.
Then, their TERRIBLE customer service- wow. They will not send return label but we will pay more in returning then the item itself! I've asked for Management to call me SEVERAL times- at least 6 times- and still have not received a call.
Cheap, crappy products and just awful service all around.

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5:39 am UTC
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Re/Max ryan homes / buyers need to be represented by licensed realtor

Buyers should be represented when doing business with Ryan Homes in Harrisburg PA. I'm a licensed agent with RE/MAX in Camp Hill, Harrisburg, PA area, and referred a client I’ve been working with for 8 months to them in February 2016. I made the appointment, escorted them, and went through the process of choosing the home they desired. My clients chose to go home and think about it, a reasonable decision. When they returned, Ryan Home’s builder's representative had them fill out a new form eliminating me as the referring agent.
I’ve been told that one of the initial statements given when a buyer comes in unescorted by an agent is, "If you don't have an agent you receive $5, 000 in some credit or some other questionable benefit." I don’t know how often this occurs but can verify it happened. (The credit in whatever form, if it even exists, comes to the buyer whether they have an agent or not, but the builder's representative gets the FULL commission if the buyer doesn’t tell them they are represented.) Buyers are put in the awful position of taking the perceived credit, and doing wrong by their agent that referred or represents them, and purchasing the largest investment in their live without representation. I will be bringing independent buyers who have been told this to a court hearing if it goes that far. Those who have been told this, or something similar are asked to call or email me to discuss. I have a couple already but more statements will help our profession stop this unfair practice and allow buyers to be represented by licensed Realtors who will do what's in the buyer's interest, not Ryan Homes or Ryan Homes builder's representative.
I don’t know what this particular Ryan Home’s builder’s representative’s integrity is worth, but I know it’s not a dime over the buyer’s agent’s commission of the purchase price of the home.
If Ryan Homes is practicing this unfair business practice, they may be doing other things that will not be beneficial to buyers. I strongly suggest you are represented by a licensed Realtor wherever you’re located.
Scott J. Fonner
[protected]@fonner.us
[protected]

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7:04 am UTC

Re/Max they weren't able to fix the problem

We rented the unit from ReMax Ocean Surf and sun Costa Rica Ocean Lyrics. We stayed there for 5 days and on the second day the toilet wasn’t flushing. The office of this company was on the same street, so we went there, but it was closed. However, it was 10 a.m. and their office worked from 9 a.m. -5 p.m. We also called them, but there was only one lady, who said that no one was in the office. She promised that someone would come and fix it, but the manager hasn’t even called us back. Don’t rent through this company.

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Lisa Simmons
CR
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Feb 02, 2016 11:09 am UTC
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My name is Lisa Simmons and I am the owner of the vacation rental company. We take all complaints seriously and work very hard to provide top quality services to our clients. You'll notice many five star reviews on VRBO and Flipkey for properties that we manage. Our office is open Monday to Saturday, 9 am to 5 pm. We respond to emails and phone calls 7 days per week. We have information books in every condo with emergency contact emails and phone numbers for after-hours and Sunday maintenance issues. You don't mention the property you stayed in or your name? If you provide those I will look into the matter immediately. Sincerely, Lisa

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Lisa Simmons
CR
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Feb 02, 2016 9:51 am UTC
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My name is Lisa Simmons and I own the Ocean Lyrics Vacation Rental company. We have many five star reviews on VRBO and Trip Advisor and take complaints from clients very seriously. Our office is open 9 am - 5 pm Monday to Saturday. We are closed on Sundays but in every condo there are several after-hours emergency contact numbers and emails listed. We respond to these 7 days per week. You don't mention your name or what property you rented? Please let us know as I will personally investigate the matter. We work hard to make sure all our clients have a top quality stay here in Costa Rica. Sincerely, Lisa

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Lisa Simmons
CR
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Feb 02, 2016 9:48 am UTC
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My name is Lisa Simmons and I own the rental company Ocean Lyrics. I'm sorry to hear that you found the office closed. The office is open 9 am to 5 pm Monday to Saturday and is closed on Sundays. However, you can reach us 7 days per week by email or phone - the emergency contact numbers including after hours numbers are listed in the information book in each property - and we also respond to maintenance issues 7 days per week. You don't mention your name or the unit you rented. We take complaints and maintenance very seriously and would like to know so we can investigate the matter. Sincerely, Lisa

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Isabelle Emond Martin Seguin
CR
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Feb 02, 2016 8:21 am UTC

Re/Max does not own the rental company. Ocean Lyrics, the rental company, is separately owned. We only share space.
Isabelle, Owner/Broker of Remax Ocean Surf and Sun

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3:24 pm UTC

Re/Max unethical sales - horrible experience - yazen hadden

We recently bought a house through one of your Agents, Yazen Hadden, and were greatly unsatisfied with his services. A good majority of the information he relayed to us turned out being false and, although we ended up getting a house through him, my wife and I were sickened by his sales strategy. Anytime we had a pressing question he would mysteriously not be available or on an unexpected vacation. He told us things that we wanted to hear, not the truth, and made promises that never came true. The last promise was of him stopping by to check on us and drop off a gift for all our hardships (ex: 50 day escrow) but never heard from him again. This agent needs to be reviewed for his non-ethical sales strategy. This was our first home purchase and we want to warn all to stay away from the sales agent if you live in Southern California. Unethical and lies are what best defines Yazen Hadden of Remax.

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2:10 am UTC
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Re/Max lies, deceit & disgraceful service

In August we submitted our offer to purchase. Accepted and the process started. On 1st view of the house it was clean and all the damaged parts hidden. On 2nd view in Oct, most faults were visible. When asked about it, Ansie stated it's not her problem. We had to beg and plead to get the fault list on the house as well. When we asked when the registration will happen, we were told only end of Nov as they are withholding the registration for a simultaneous transfer WE WERE NEVER INFORMED ABOUT. Promises were made (in writing from both the lawyer and Ansie) that the registration will be completed today and occupation will be 1 Dec. Today we get notified that the registration has not been completed. Let alone that we have a house to vacate the 1st and contractors to pay as of the 1st, the whole process has now been delayed for over a month without any shame. All transfer cost were paid on request without hesitation. These people have no shame in wasting your time and costing you money once they received their part. This is the worst service ever received. If the person paying can't be considered, why even bother? Estate agency board will be the next step.

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Ntishi
Johannesburg, ZA
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Jul 23, 2021 11:29 pm UTC

Is remax generally good though

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Elite.business
ZA
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Jun 11, 2020 5:57 am UTC
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Re/max Alberton, unethical and still signs of racism within the company.
Never deal with John de melo, narcissist and racist. And you get treated like a criminal because of ethnical group.

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6:20 pm UTC
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Re/Max fraud

I had an excepted offer on a home in Boxford Mass but the house failed the home inspection needing at least $150, 000 work. The seller offered to reduce the price $100, 000 but at the advice of the inspector we walked. Our real estate agent knew the failed inspection results and got another buyer to but the house once the home owner patched up some of the problems. The agent then threatened us, called us frauds and liars. The agents husband told me he knows Greek gangsters who are gonna pay us a visit. The agents wife, who is a very large woman offered me oral sex on 2 visits to the home and once in her office. She told me her husband and her are having problems. She took 2 deposits from us and has not returned the money but claims she did. Andrea Anastas and Neil Anastas robbed us of $6000 and then have told lies about us. They are snakes. Do not trust REMAX IN TOPSFIELD OR ANY PLACE IN MASS

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MrMatt
Boston, US
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Oct 23, 2013 2:07 pm UTC
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I dealt with Andrea and Neil as well. They were pushing me to buy a home I didnT like but it was their listing. The home I wanted was with Century 21 and they had nothing good to say about the selling agent and poor comments on the home. I was with my sister at an open house they had in Boxford and Neil kept checking out my sister making her feel uncomfortable so we left.

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1:33 pm UTC
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Re/Max florida timeshare scam

My wife and I purchased two florida timeshares, the first one in 2004 at westgate resorts in orlando, florida, the second one in 2005 called tempest resort now known as diamond resort international. When our children and nieces where younger we traveled between both timeshares between [protected]. When haven't used either one in 6 to 7 years and paying on the maintance fees every odd year now since out children and nieces are grown we decided to sell one of them to get out the maintance fee, a customer service representative named debbie sumpter with remax preferred choice properties, inc told us she can definitely sell our timeshare with westgate lakes resort & spa for $25, 000.00, market # 217791 that was four years ago, a few minutes ago I called [protected] to check on the status of our timeshare to see if their were any potential buyers their telephone number was turned off I went to check their website all listings were removed. I gave them $450.00 for what! It was a scam I called them three months ago a representative told me they are slowing down with sales because of the economy in essence they were closing up shop! How do we get our money back! These time share companies have know problem selling you the properties but they won't buy them back and you can't even sell them or give them away! Min. Frank neeley jr.

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8:32 am UTC
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Re/Max home buyers worst nightmare

Think 4 times before having Wendy Hulkowich as your Realtor. She works for the Remax DFW Associates broker. She is the rudest and most arrogant person I have ever dealt with. She puts her monitory interest in front of the customer's wishes and likings about a certain house. She forces you to sign agreements and makes offers of her own although you went with an offer that you are comfortable with. She is not a 'people' person but as long as everything goes according to her wish she is fine. Or else she is the worst nightmare you can possibly have. I am new to the DFW Area and she pretty much took advantage of that. She writes derogatory and threatening emails if you don't listen to her. I have proof of all that. So please be a smart person and go with someone else for your realtor needs. All the testimonials I see on her website is from her kith and kins. I could recognize some of the names because of working with her referrals for Mortgage, HOI, Home Warranty etc. This is a WARNING from one innocent buyer to another.

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11:23 pm UTC
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Re/Max mauricio pereira

Good afternoon, I am a licensed Realtor in Florida and when my sister decided to sell her home in Union NJ she asked me to reach out to a local Broker. I reached out to The Broker/Owner RE/MAX New Millennium Group and he accepted my referral. I sent him a form to sign and when I spoke to him to confirm if he had received the firm I gave him the sellers information. After a long conversation we had mutual friends. Recently I spoke to my sister and she informed me that she had accepted an offer on her home. My sister informed me that the Broker/Owner would discount his commission from 6% to 4% if I agreed to cancel my referral request. When I reached out to the Broker/Owner with an email and mentioned that I was surprised that he was willing to reduce his commission. I asked him to send me an email of exactly what he was asking of me to present to my Broker. I was shocked to receive this type of response.

From: Mauricio Pereira
Date: June 18, 2013, 11:33:12 AM EDT
To: Adriano Gabriel
Subject: Re: Fwd: Referral from Weichert Realtors Best Beach RE
Reply-To: Mauricio Pereira

Good morning

You DO NOT Have any right. You never told me the name of the seller/buyer you want to referral to me. This client Francisco and Maria Figueiredo it was not necessary because I know them for long time, over 30 years and is not the first time we do business together. Your sister was surprised you would receive money from her. What bothers me more is your arrogance to tell me how much I should charge and how to split the commission. You should be ashamed. You said you have a referral form signed buy me, this is NOT TRUE. ANY DISCONT I MAY GIVE TO RELLERS IS NOT YOUR BUSINESS

Mauricio Pereira
Broker/Owner
RE/MAX New Millennium Group
1042 N. Broad Street
Hillside, New Jersey 07205
Office Tel: [protected] Cell: [protected]
Fax: [protected] Direct: [protected]

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8:09 pm UTC
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Featured review
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While in the processing to buy a house i met this agent Rekha Chatwani. I still curse the day i met her. First of all she don't listen to your concerns at all, all she tell you is what she wanted to tell you. Then icing on cake is she is super rude in her talks, in fact she is the rudest lady i have ever met. She claims herself to be the best agent in the...

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10:12 am UTC
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Re/Max don't want to give my refund of $650.00

I paid this business a total of $650.00 U.S.D.so they could advertise my timeshare in the market for sale, and up to now I have not hear from them anything, I been calling and calling and no respond what soever. The last time I spoke the them over the phone back on 12/2012 Since they have not get a offer yet in 1year &5months .I change my mind about selling the my timeshare. That I would like my refund of $650.00 return back they told me they going to talk to the owner about it and I haven't got an answer from them up to now. I'll would appreciate all the assistance I could receive from your agency in solving this issue or complaint. Thank you very much and God Bless
Yours Truly
Benjamin Carrasquillo

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Steph75
US
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Feb 28, 2013 12:46 pm UTC

The resale of a timeshare is a legitimate business. Companies agree to advertise a timeshare for a fee on their websites. As with advertising, the membership doesn´t need to sell in order the fees to be legitimate. The difference between an honest timeshare resale company and a scam, is when the company falsely suggest they have a buyer waiting for their timeshare, or picture unrealistic, overoptimistic selling possibilities. I'm sorry you fell for this scam, next time always RESEARCH the company before doing any business with them, and NEVER pay an upfront fee to get rid of your timeshare. This is a good article about timeshare resale companies:

http://www.timesharescam.com/blog/92-timeshare-resale-companies-analysis/

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9:31 pm UTC
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Re/Max fraud and deception

I have dealt with REMAX and will never deal with them anymore,
Daniel Brunes or the other staff are real URSSS, they are bunsh of liers, deceptive agents, they are a dishonest peoples, I advise everybody not to rent buy or let any proerties through them,
. http://www.remax.com.au/DisplayProperty.asp?guid={DA81DC2C-B95F-4B43-B3E7-B7F96351ACD7}

A person can be burned one time from those real ### agents, they are veru dishinest, deceiving, cheater
be carefull with them their details and location as follow
AGENT DETAILS
Daniel Brunes
[protected]
[protected]
[protected]@remax.com.au

17/264 Old Cleveland Road
AGENT DETAILS
Daniel Prosser
[protected]
[protected]@remax.com.au

OFFICE DETAILS
RE/MAX Executives
[protected]
17/264 Old Cleveland Road
COORPAROO QLD 4151

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Update by edward1
Apr 10, 2013 10:02 pm UTC

His crime, is dishonesty, what more do you want
taking money without consent, and without notifying
giving false and misleading info about tenants from hell ( and he knew about them ?) favoring some young tenants and loose his integrity for the sake of individuals who are bunch of artist females who disturbed the whole neighborhood by partying screaming days and nights.
females and their idiot friends, caused damage to street signs, filled the place with gangs, , gangs in and gangs out
plus other stuff will be dealt with at some stage ?, ,

Update by edward1
Mar 25, 2013 8:19 pm UTC

Be careful of Remax, Cleaveland Rod Coorparoo QLD

Update by edward1
Mar 18, 2013 7:47 pm UTC

Conflict of Interest, Remax, should do something about those involved

Update by edward1
Feb 15, 2013 11:10 pm UTC

He is as they said a Real Liers, not a real Estate, manipulative artist liers 1000 fold, him and his associate from REMAX Old Cleaveland Road franchise, they brought the real Estate agency to disruption

Update by edward1
Feb 15, 2013 11:07 pm UTC

Daniel Brunes pictures as it appears

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Update by edward1
Feb 15, 2013 9:34 pm UTC

not honest, but deceptive liers

Update by edward1
Feb 15, 2013 9:34 pm UTC

they are deceptive, liers

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Update by edward1
Feb 15, 2013 9:32 pm UTC

https://maps.google.com.au/maps?q=17/264+Old+Cleveland+Road&ie=UTF-8&hq=&hnear=0x6b915a4a4b46a7d5:0x5b9ce97b491bac6, 17/264+Old+Cleveland+Rd, +Coorparoo+QLD+4151&gl=au&ei=IO0eUbneGcLzmAXCj4GIBg&ved=0CDAQ8gEwAA

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Andy Mac
Sydney, AU
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Apr 07, 2013 9:51 am UTC

What is their crime?

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11:13 am UTC
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Fact: Amir Jafari alias Ali Attar Jafari forged signature, initials and date on a mortgage renewal document without consent and uttered the fraudulent document to TD Bank (see attached). He admitted to signature forgery on the mortgage renewal document when interrogated by Detective Kritzer of Durham Regional Police Service in Ontario Canada. Police report...

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10:20 am UTC
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Amir Jafari, also known as Ali Attar Jafari as his legal name, is a salesperson at RE/MAX Unique. He forged signature onto a mortgage renewal document without consent and uttered the fraudulent document to TD Bank in a financial transaction. As the fax ID information at the top of page indicates, Amir used a fax machine at Royal LePage to transmit the...

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9:42 am UTC
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Re/Max misrepresentation and breech of contract

I rented a property from Remax the lease was valid from 1 october 2011 to 31 september 2012. I gave my 2 months notice to move out at the end of september 2012. On the 16 August 2012 my agent delivered a contract for another property I wanted to rent but this contract was valid from 1 september 2012 to 31 August 2013. One month earlier than my current lease expired. That night I send my agent an sms asking whether I had to move 1 september 2012 as per new contract or 31 september 2012 as per old contract. she answered that I should move end of August as the house I was staying in was sold and had to be handed over. I did as she said. One day before I was to move, she arrived at my house teeling me that the house I was to move into was no longer available. I asked her if I should seek accommodation at another agency as remax had no other houses available. She advised me to go ahead which I did. She came to do the end inspection on 3 september 2012 and found everything in order and asked my banking details to pay out my R 7000 deposit. On Monday 10 September 2012 she sent me email stating that I was in breech of contract and the took my deposit for rent for september 2012. They are in breech not me and I have all the sms conversations printed out and the lease which she delivered plus the inspection document. How can I proceed so that they can as they should refund my deposit? They have utter poor service and no regard for their clients.

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9:21 am UTC
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Re/Max extremely poor customer service

the agent who met us at the rental home was pleasant and answered all our questions
the office was pleasant but poorly run
the first time I went into the office, I entered a door with their signage and it was a break area with an office with the managers name on it - not one person was around - I could have taken a stack of files off the desk and walked right back out - poor security - I called out and it was at least 5 minutes before anyone came out and that was because they were getting something from the coffee area.
In my few days of dealing with the office, not once did someone remember who I was or why I was calling. Even after they had a check from me, they wanted to know what I was calling about. They made themselves scarce. No one would answer their cell phone. Our application was denied - do not know why - they wanted another month of deposit. I have not been denied for anything for over 6 years. I have never been denied housing in my life. Always worked. Very bad experience. I gave Remax a second try. I will NEVER go back to another Remax.

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DHorne
Palm Bay, US
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Oct 03, 2012 4:16 am UTC

The people who run RE/MAX Avalon Park have never been anything but professional and top notch in my book and I have to deal with them all the time being a tenant that has rented from them for over a year and a half now. This post sounds like a disgruntled brat who did not get their way when they stomped their feet. You didn't get approved for a house? Your poor thing! No doubt you found your big girl panties, put them on and found a place to live after all. Maybe you should work on your credit instead of getting pissed at RE/MAX!

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RE/MAX AP
Tampa, US
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Oct 02, 2012 11:39 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

We are sorry to hear you had a bad experience and that your application was denied. We have a strict policy and our landlords know we follow these guidelines which is to ensure the most thorough process. It sounds like you were not denied but requested to put an additional security deposit which is different. Sounds like you opted not to pursue the rental because of the deposit requirements which is understandable if you could not afford to do so. The door you entered may have a sign but it also had a sign that states "Please use Front Door, this is not an entrance." I am glad you did not walk off with files because we do have cameras all over our office which captures every door and the parking lot. Regardless, we do not wish anyone a bad experience and hope you found a rental.

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5:16 pm UTC
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Re/Max consealment

Anthony Raffin while operating as the listing agent for Bank Of America concealed his relationship to the buyer ( his sister Marisa Ciraulo's company - NBS Capital LLC) From Bank of America whom he had a fiduciary responsibilty, for his own personal gain . The Sale of 4874 Kensington Ave Detroit, Michigan 48224 is a prime example of this behavior . Mr. Raffin later showed his hand further by taking his true place as owner of NBS Capital LLC, showing that his sisters company NBS Capital LLC was merely a transfer place for him to buy his own listings and sell them on to unsuspecting investors that came to this country to buy bank owned properties . Mr. Raffin even tried to cover his tracks further by using another Real Estate company and agent as the buyers agent in this transaction . I have all the documented proof for you to review but am unable to download them as a PNG, JPG or GIF. Is there a fax or email I can send them to? Be advised that I have in my possession many additional documents showing misconduct unbecoming of an agent for your review dealing with Re/Max Associates, its broker & agents. Do not hesitate to contact me.

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