Reliance General Insurancecar policy

complaint against local Reliance General Insurance ADAG operating fm Pitampura, New Delh

My Santro Car DL3CAP0883 registered in the name of my Mother was recently applied for insurance with your company on 8th April 2010 & paid Rs5810.00 insurance value drawn on Axis bank cheque & credited already on 21-April 2010, New Delhi
address of agent:
Reliance General Insurance Co. Ltd, 105-108 Express Arcade, Netaji subhash Place, Pitampura, New Delhi 110034

however, on enquiring about the Original Policy Insurance cover & receipt, the person dealt with ( Ruchika ) is acting strangely & rude, & switching off the mobile no. is quite shocking & painful. She is behaving strangely & ignoring my phone calls & i doubt if this is the conduct now, then what happens in the event of a claim. If this is what a customer faces at the beginning, are we in for a shocking policy being conducted by indisciplined & unruly staff, insensitive to customers. plse note down the phone no. ( [protected] ) ; [protected] ; [protected]

The covering note Policy issued ( *[protected]*) is valid only upto 15th April 2010, whereas they promised i will have the policy delivered right at my address in max 15 days ( fortnight's time )
plse help, thanks.
sk sinha mob: [protected] add: uasac, 4c-4d, uppal's m6 plaza, near appollo hospital, jassola district centre, new delhi 110025

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