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Real Canadian Superstore / service

1 Ottawa Ontario, Canada

I shopped twice this week at Superstore Westboro, Ottawa, Ontario.

A couple of days ago I was given a coupon for 10, 000 points if you went across the aisle to the mobile phone kiosk. Today I was at the store again and asked the cashier to check my points the 10, 000 points were not put on my card.

I told her what had happened and she said I need my receipt. I tried to explain it had nothing to do with a receipt it was a coupon given to me by the cashier.

I check with my friend who was at the store with me and she didn't get her points either.

Please let me know what I can do.

Thanks Joan McGrath

  • Updated by Rielly, Oct 12, 2017

    I shopped twice this week at Superstore Westboro, Ottawa, Ontario.

    A couple of days ago I was given a coupon for 10, 000 points if you went across the aisle to the mobile phone kiosk. Today I was at the store again and asked the cashier to check my points the 10, 000 points were not put on my card.

    I told her what had happened and she said I need my receipt. I tried to explain it had nothing to do with a receipt it was a coupon given to me by the cashier.

    I check with my friend who was at the store with me and she didn't get her points either.

    Please let me know what I can do.

    Thanks Joan McGrath

Ri
Oct 12, 2017

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