Raza CommunicationsCalling plan

Their reps are horrible with low level of courtesy and patience and they get rude after you ask a couple questions. They always seem to be in a rush to end the call and sound irritated if you try to ask for clarification on a question (it almost seems like this company has set a limit of 'only one answer allowed per caller' and 'don’t talk long with customers even if it involves troubleshooting customer issues'.See the Top 10 Worst Complaints in Chicago, IL I have been with raza for at least 7+ years and as long as I was in the auto roll plan things were not bad, however, I recently changed my plan (continued the auto roll though) and things have been pretty rough (dealing with the discourteous/horrible reps). I have recommended raza to two friends in the past and they are current raza customers, however, this will end and I will make sure that others know about their horrible reps.

Feb 06, 2017

Post your comment