Quicken Loans / crooks

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Loan officer Lydia Garza quoted me a monthly payment reduction of over $200 to refinance with them. She told me I had to give her my card number to lock in the rate before she could send me a good faith estimate. Once she sent me the good faith estimate I saw why my rate was so much lower. She lowered the amount taken out to pay my real estate taxes by $200. Now they do not want to refund the $400 eventhough I was LIED TO!!! Thesse guys are shady and corrupt. I'm not sure why HUD lists them as acceptable lenders. They are crooks!!!

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