I am beyond myself with the run around that I and others have received. I have been with this company through four name changes: Nuvo, Illumity, Pure and now Brite Smile Brite Skin. All of these company's have filed bankruptcy and I feel strongly that this latest one will also follow suite. If they do file, any remaining services or money we have still vested in packages will be gone.
I have personally been burnt with scars remaining, continually lied to. I have had my package changed by numerous employees with each their own opinion of what services I should really be receiving. In their benefit the package was changed to much less expensive services, but of course with no refund for the difference in price. I have two wonderful boys that I have to provide care for during my appointment time; which means I had to pay my babysitter for numerous appointments that I would show up for, but were not put on the books or they were running so late I could not wait. All of this stress, time and money out the window and I'm left with no posative results.
The point is I could go on and on about my negative experience, but as I can see I am NOT alone.
Please do not put any more money into the hands of this untrustworthy company.
I live in Everett, WA and am looking to file for arbitration, so if their is anyone who is interested in chatting more about this and your individul experience please feel free to email me.
I am really sorry to all of you that have also had a awful experience.