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Saya adalah pembeli kereta proton jenis exora 1.6at telah didaftarkan di jpj selangor pada 2.8.2010 no pendaftaraan bkw5894, dari early case proton edar tman sg. Besi kuala. Lumpur. Hari ini telah genap 14 hari
Tarikh cukai jalan di keluarkan tapi saya masih belum menerima kereta yg saya beli itu, loan pun telah lama lulus pada 21.7.2010, tanya jurujual kata hub di sijangkang banting selangor tidak mahu buat penghantar, bila buat pangillan di proton i-care macam alasan di berikan boleh di katakan hari2 sy buat pangillan sehingga hari inintiada jawapannya pernah bercakap dgn pegawai mr. Seah, aida, nizam dan baby tapi nak hubungi saya tapi sampai kehari ini tiada pangillan dari pihak proton i-care, saya harapkan dgan aduan ini dapat menyelesaikan masalah sebilangan pembeli2 kereta proton amnya dan ssy khasnya, telah menghantar email sebanyak 3 kali pd ceo datuk syed zainal abidin tiada respon juga...
kereta aku dah sign loan 17.12.18 . aku tunggu, dia ckp isnin sampi, 3 kali isnin xsampai2 . katanya kereta ada kt kl . kereta dh ontwy . helo, kl jb bru 4 jam . pergi balik hari pon boleh . ni 3 kali isnin kereta xsmpi . bila aku call lagi, dia suh g rhb, sign agreement skali lagi . abah dia . ak xpaham mcm mna dia uruskan kereta .ak smpi jatuh moto dgn laki ak nak balik kg. kereta lama dia dh amik awal . ak xde kereta nk jalan jauh .ni ak sign agreement, dia ckp isnin smpi, bila ak dtg proton hari isnin, dia ckp kene tambah duit 800 . ok la . ak tambah la . lepas tu dia ckp kereta sampai nnti dia bgtau . mati2 ak ingt kereta dh ada . ak dgn laki ak hujan2 dtg, ingt blik dh leh bwk kereta .kereta belum ada . dia ckp minggu ni dpt . ak tunggu dia punya minggu ni . kalau xdpt jugak, ak xtau nk mengamuk mcm mna nnti .
Sama dgn sy kerata dh lulus 13.12.2018, sampai sekarang blum dpt lagi 30.8.2018.exora executive plus.dia kata warna yg aku nk xde stock pulak.serba blh dia suruh aku ambik warna lain.aku x nk.warna yg dia suruh aku ambik tu berlambak2 aku tgk owg guna..proton skudai johor bahru.aku nk berjln ada hal pn sussah xde kereta.kereta lama sudah dihantar kedai.aduhh lambat betul...!
yes..im totally agree with u guys coz now im in ur situation..but at the other branch means Peringgit Malacca..when im doing survey which car that i wanna to buy, just coincidence i get know Cynthia, the proton sales women..actually, that time they open their booth at Aeon Malacca..seriously, when listen to her n she try to convince me to buy NEW SAGA 1.3, im really happy.but then, from day to day, week to week, im just really disappointed with her coz she like to giving promise that she can't keep n reason that doesn't make a sense..start from JPJ issue, continue with the day that i get the car, until to petrol voucher case..its really make me mad onto her..so for my opinion, PROTON service it was just TOO BAD n doesn't have any improvement..
Hi there, how long It take to u receive your after sign agreement with bank?
Not point to set-up I-Care, this I-Care doesn't care, should be called Proton D-Care ( Don't Care ).
The CEO is also don't care. He never replies to the mails you sent and never attend to the complaints you made, who does his KPI ? This is called Malaysia Boleh !
If any MNC has this kind of CEO, the CEO will be out in no-time.
Proton never improve from their set-backs. The After Sales service is very very poor. When you complain of any problems, they will try to brush it away.
Proton can design a new car from the plastform but never pay any attention to their vendors selection and never pay attention to build quality.
Why do we go thru the pain to buy this Proton Exora?
salam, i face the same problem, check my entry
http://www.matjoe.com/2010/08/hub-proton-sijangkang-lembab-sakit.html#comments
you need to scream like hell kepada org di hub proton sijangkang tu. ni nombor telefon:
[protected] dan 03-[protected]
my advice, buat macam aku, aku ajak dealer pergi kat hub tu, pergi cari sendiri