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Protect America / Terrible company

1 United States Review updated:
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Protect America, Inc is a security system company. They suppose to protect you but watch out if you didn't read their contract carefully you will get trapped!!! In my case I got a 2 years contract and I moved 4 monthes before the contract is up. I called them for termination and I faxed a cancellation letter to them. They asking for written cancellation 60 days before otheraise they will automatically renew your contract for another year. My contract is up to 10/12/2008 and I called them on 9/3/2008 to confirm my cancellation, guess what they said they never receive the fax so I need to keep the contract for another year cause they renew it for me already. Can anyone of you imagine that you are going to pay for something not existed. And we never use it since June 2008. I believe I am not the only one, because when you compare the price they are the cheapest, there must be a lot of people like me. We the victom should get together to fight this kind of company.

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Comments

  • Th
      28th of Oct, 2009
    +1 Votes

    More complaints here ...

    http://www.alarmsystemreviews.com/unbiased-protect-america-customer-reviews.html

    http://www.consumeraffairs.com/homeowners/protect_america.html

    http://scottelkin.com/family/protect-america-home-security/

    http://www.measuredup.com/company/Protect-America-Inc.-1662/Reviews/Consumer-Complaint-1

    http://www.my3cents.com/showReview.cgi?id=47224

    http://www.my3cents.com/showReview.cgi?id=27246

    http://www.complaints.com/2006/july/25/Protect_America_Home_Security_system_3442.htm

    /URL removed/

    http://answers.yahoo.com/question/index?qid=20070320100303AAnXxKl

    http://www.alarmsystemreviews.com/protect-america-review-cont-034.html

    /URL removed/

    http://www.associatedcontent.com/article/461889/protect_america_home_alarm_security.html
    make sure you read page two also

    http://www.bbb.org/central-texas/business-reviews/burglar-alarm-systems-dealers-monitoring-and-svc/protect-america-in-round-rock-tx-44024#ratingdetails
    1039 complaints filed against business at the Better Business Bureau

    http://knol.google.com/k/russell-grodack/door-to-door-alarm-system-sales-scams/2nfqynhlqfjzp/2#

    Here is a link for feedback that supposedly goes straight to the CEO!

    http://www.protectamerica.com/pa/feedback

    Here is the link for your state licensing information ... contact them too!

    http://www.protectamerica.com/pa/license/protect-america-licenses

    Don't forget to file complaints by email and you can copy paste everything. It makes it easier on you. If you signed up online file with

    http://www.ic3.gov/

    The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA).

    The BBB only takes complaints and makes recommendations. Complaints need to be made with the Attorney General and the IC3; the Governor ... whoever ...just copy and paste ... send it everywhere ... if you see someone recommending them; send this list of complaints! Let them know that there is way too many complaints; and over 1000 at the BBB stands for something. The BBB has started taking and logging complaints even on businesses that aren't members; so it is a good place to check.

  • Mo
      1st of Nov, 2017
    0 Votes

    I have three months left on my three year contract with Protect America, I recently had the City i live in $70.00 dollars for false alarms due to faulty sensors provided by protect america. when i contacted the co. about the problem they suggested i give them a cell phone # to call me when I"m not home so i can tell them not to call the police?: if i"m not home how do i know it"s a false alarm?/. so i ask the co. to release me from the contract and they said they would with a charge = to the three monthly charges left on the contract. In my opinion the co. is terrible toward customer focus and in any dealings with them buyer beware

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