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Proflowers Usa / Very disappointed

1 United States
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I ordered flowers through ProFlowers to be delivered that evening with a shipping charge of about 20.00. I get a call the next day saying the flowers were never delivered; they would send a letter apologizing along with an upgrade. The next day I call to try to get a refund for the same day shipping I paid for. I found the flowers were never delivered because the florist needs gas money? They told me they would give me 10 percent back? Horrible Service- This was for a women who just lost her husband; so sad. I warn anyone who needs flowers to actually arrive! I will never use ProFlowers again.

Va

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