Proactiv / overbilling/no cancel policy

United States Review updated:

Signed up for a one time purchase, but paid with card. Ended up being an every month purchase for $60+. They over withdrew my bank account, wouldn't let me cancel, and told me I was responsible for shipping anything back. The 60/90 day money back guarantee is a lie. They don't cover shipping fees, over withdraw fees, or other associated Proactiv fees. Possibly the worst company to do business with.

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  • He
      Jun 02, 2012

    it tells you that you will be signed up for automatic billing, you have to cancel it time pay attention

    -1 Votes
  • Th
      Jun 05, 2012

    And just think, for half that amount of money, you could have went to a dermatologist and got something that really works from a doctor.

    0 Votes

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