Pino Tile & Carpet - Florida's Largest
The Pino story began 27 years ago and continues as a thriving business today with customer service as a top priority. The business continues to make offering the lowest prices, biggest selection and on going commitment to superior customer service a top priority. With 11 locations statewide, it's a philosophy that works. Our success comes from hiring knowledgeable salespeople and experienced installers who take pride in what they do, and we back it up with a full warranty. Pino Tile & Carpet is fully equipped to serve as the only source you need for flooring so make us the first place you call! Make us the last. Satisfaction is guaranteed.
Pino promises that every customer shall receive:
· Expert flooring advice from our experienced, friendly, knowledgeable sales staff
· Free professional in-home estimates, measurements and onsite quotations
· Free samples upon request
· Professional installation by fully licensed and insured installers
· A full year warranty to prove we stand behind our products and services
· The largest selection of first quality products, lowest prices and superior service
With that said, in rebuttal to the article posted from Fort Lauderdale, FL, we would like to outline our position as follows:
Upon learning of this matter, the Pino Tile & Carpet Customer Service Manager launched an immediate and thorough investigation of the claims set forth. Our findings were: Fort Lauderdale, Fl purchased flooring material and paid with Pino Tile & Carpet’s convenient no interest for six months credit card. As with all of Pino Tile & Carpet’s subcontracted installations, labor is due upon completion. At no time, do Pino Tile & Carpet sub-contractors, accept payment for materials as they are only paid for labor. This information has been supplied to Fort Lauderdale, FL on the signed Flooring Installation Agreement on 08/03/2006.
Additionally, the credit card company launched an investigation of the facts. The documents that Fort Lauderdale, Fl supplied, were not sufficient to warrant any reversals.
As Pino Tile & Carpet’s continued success depends largely on positive word of mouth from our loyal customers, we take such accusations very seriously.