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1.6 423 Reviews

Pepsi Complaints Summary

67 Resolved
356 Unresolved
Our verdict: With Pepsi's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Pepsi reviews & complaints 423

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Newest Pepsi reviews & complaints

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B
11:35 am EDT
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Pepsi unprofessional vendor behavior

I was working at the Sunriver County Store (57100 Beaver Dr, Bend, OR 97707) on Sunday, July 25 at approximately 7:15 AM. We were running late and picking up backstock. The Pepsi vendor was in our way, and when we explained the situation and politely asked him to give us some room, he said we had to wait and purposely took his time. We work with vendor's a lot in our store and we have good relations with most of them, but this vendor made a difficult week much worse. I am a professional and I only ask that the vendor's I work with try to be as well.

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5:55 am EDT
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Pepsi I am complaining about mail

Pepsi cola bottling company london united kingdom
63 kew rd, richmond tw9 2ql,
London united kingdom
Congrats! your e-mail address has won you £500, 000.00 gbp on the ongoing pepsi cola national lottery on our 2017 charity bonanza. the draw brought out your email address from a data
base of internet users and qualified you as a beneficiary of the stated winning amount. you are hereby
advice to contact via_ emails providing the below listed information for the
Processing of your winning claims. make sure you send your filled details to this email id: [protected]@mail.com

Please fill the form below correctly

1 name:
2 addresses:
3. country/state:
4. mobile no:
5. sex:
6. age:
7. occupation:
8. language known:
9. email id:
10. two copies of your passport photos/ id proof:
11. your bank name:
12. account number:
13. branch:
[protected]@mail.com
Its my phone number is - +91-[protected]

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8:41 am EDT

Pepsi unethical behaviour

My name is Orlando Rodriguez and I own a car lot @ 1202 Acadamy North Blvd Colorado Springs Colorado 80909. One of your delivery trucks parked for 30 minutes in front of my only entry/exit which is on the south side of my lot to deliver to a liquor store on the north side. No customers could come in or out nor could we. We were open but in the office so did not notice when he initially parked there. When I notice the truck was completely blocking our entrance, I went to the car wash on the south side thinking he was there, then I went to the liquor store and complained about it and the Pepsi truck driver told me "you don't have to be an [censor] about it". I argued that it was not about being an [censor], it's about having common courtesy and respecting other people's property, not to mention he also blocked a fire hydrant. Pepsi Trucks usually park @ the liquor store where the is ample parking and don't bother anybody, never on the south side completely blocking my entrance and ability to do business. While we were arguing, I had some customers come in in a 2003 black hummer H2 and they had to park out in the street, next to his Pepsi truck. Attached are the pics. I also have the video from my surveillance cameras, I'll try to download it and send it also.

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Update by Import Plus
Jun 15, 2017 8:51 am EDT

I forgot to mention. This happened yesterday June 14th 2017. I called the local Pepsi Distribution center and never got a call back. I went personally to speak to someone and nobody except the receptionist was available, left my information and nobody called back. Also, you probably can't see it in the pictures but we have post and cable all around the lot so literally there is no way out or in except the entrance that was blocked. Even in an emergency we could not have gone anywhere, it's not like we could have jumped a curb or something.

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1:15 pm EDT

Pepsi unsafe pepsi truck driver

While trying to incorporate myself from the highway to the regular traffic, I was ahead of Pepsi Truck, License plate 158 5CI with truck no. F40888, and the driver purposely accelerated past me, not because traffic was moving because he remained stopped behind the SUV in front of me, but because he wanted to cut in front of my car. I drive an SUV and had my children in the car and the driver was looking back from his right sides rear view mirror laughing like he enjoyed cutting in front of me. Very very unprofessional and giving Pepsi a bad name. This occurred just now at approximately 1:34pm June 14, 2017 off the exit of the palmetto expressway on 36th street Doral FL. I don't understand what this driver had to gain by his childish and irresponsible actions, as I was close to hitting the Pepsi truck on the right hand side because of his foolish and poor driving. Hopefully if he has any prior complaints, this can further support them. Lastly, I gain nothing by taking time out of my busy day to do this, hopefully it is taken seriously.

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10:35 am EDT

Pepsi vendor

Hello my name is Deepak Kumar resident of Lucknow uttar Pradesh India phone no [protected] . I own Pepsi shop in my locality and selling your products. Recently my refrigerator which I purchased from company is not working properly. U complained it but no one heard. I request you to please take some action because I m loosing valuable customers due to it
Your regards
Deepak

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10:20 am EDT

Pepsi unsafe/distracted driver

Wellsville shopping plaza, Monday June 5th, 2017, just before 10 am. Driver of truck F35419 was driving in front of Tractor supply headed toward Dollar General. I was coming out of Autozone as he was coming past I stopped because I could see he wasn't looking out the windshield and noticed that he was staring at a cell phone. He is not look away from his phone for the entire length of Tractor Supply and was veering to the left as a result. Once in front of Autozone he finally looked up only to pull back onto his side of the roadway and to hide his phone below dash level, still looking at it. He then veered to the right a decent amount before correcting again. He ended up passing his destination, as he had to back up before unloading.

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12:44 pm EDT
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Pepsi pepsi vending machine, not operational.

On this day, after finishing my grocery shopping at Walmart in Florence Kentucky, I wanted to get two cans of Pepsi which is located in the hallway of the Walmart store. I put 4/4 into the Pepsi vending machine push the button to get a can of Pepsi, and nothing came out. I tried crossing another button but nothing came out. I went inside Walmart to the customer service desk to get a refund of one dollar. I waited there for 15 minutes and then the Walmart cashier said they do not reimburse for the vending machines outside of Walmart. She then sent me to the window next-door where they cashed checks and pay bills. I waited there for 30 minutes and then when reaching the cashier, she said they are not responsible for the vending machines either. This was a very frustrating day with the Pepsi vending machine at Walmart. How often do Pepsi employees check that the new machines located at the store. Possibly they should be checked a little bit more often? Just a frustrating moment with a Pepsi product ...

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1:09 pm EDT

Pepsi unsafe driving - pepsi truck driver

Date of Incident: 5.12.17
Time: around 12:26 pm
Location: Arapaho Rd in Addison Texas
Truck #: F39224
Driver: African American with skullcap or beanie on

Description of incident: I was driving my own personal work vehicle when this big Pepsi Truck comes veering into my lane without even looking and nearly drove me off the road. When I tried to get into the other lane to avoid getting hit I looked over into the truck and saw that this guy was not evening paying attention to road instead eating a sandwich and holding something else (possible drink or cellphone?) not given any regard to other drivers. He could have caused a major accident because he was more focused on his food than the road not to mention he didn't even look to see if anyone was coming!

Please make sure this guy knows he almost hurt someone today!

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7:41 am EDT

Pepsi diet pepsi 24pk

I buy approx. 18-20 cases (24pk) of diet Pepsi every month. I am extremely disappointed in the fact that I have had yet another case with a quality and/or taste issue. This time I had 2 cans from one case that looked to have been missed by quality inspections. There were no visible holes, yet I had a can that was less than half full. I am almost to the point of looking for a different brand of pop altogether, which is disappointing because I have been drinking diet Pepsi for a good 20+ years.

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1:48 pm EDT

Pepsi 24 pack pepsi

I purchase a 24 pack of Pepsi cans every couple of days. Lately I have been getting a lot of cans that are leaking which leaves a sticky ring of syrup around the top edges and causes the Pepsi to go flat and taste horrible. This has happened many times and I end up wasting a lot of cans, most recently I have dumped 4 cans and am not even halfway through the 24pack .

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7:40 am EDT

Pepsi team not supporting

I have started new business, I have got your stock but to sell chilled drinks to my customers I need your chiller for which I have requested your team but the response wasn't positive. please help me to provide chiller or freezer so that I can serve my customer with chilled pepsi.

Name: Chicky Foods
Address: Shop# B8, VIP Centre, F17 markaz, Islamabad, Pakistan
contact# 0092-[protected]

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10:40 am EDT

Pepsi cost and services

I'm a life long Pepsi drinker and here lately prices are just going through the roof and why can't your company work out differences with your customers for instance Aldis won't sell your product because of your sales team and Save a lot is always running out of 2 litters. I know restaurant switched to Coke because your your company failed at repairing thier fountain machine when they called they was told could take week to fix thus is unacceptable. Just my thoughts guess it's time to find a new soft drink ! Thank you

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4:54 pm EDT
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Pepsi empty can

While shopping at the food 4 less on carson & norwalk I purchased 2 of the 24 cubes. One of the cans was empty. I took it back to the store. Was told I needed to bring back the whole 24 cube. I didn't know it was empty until I pulled out the last 2 cans. As the consumer, I don't feel I should have to pay for this mistake.

Sincerely,
Kathaleen hedden

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7:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Pepsi pepsi 2 liter bottles

I puchased (5) 2 liter bottles and they were all flat. Tops were on tight, after opening there was no carbonation, no fizz nothing. Flat as flat can be! I am a dedicated Pepsi consumer and would hope to be compensated for this. There was a date of FEB 17-2017 on the bottles, UPC - [protected]. Other numbers-5CNYREFMA as best I can make out as they are stamped lightly. Purchased at Tops, Dansville, NY. These were purchased the first part of April, 2017.

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Update by slw61
May 06, 2017 8:56 pm EDT

Thank you very mcuh for the Pepsi coupons to replace my damaged product. I appreciate it very much and continue to love my Pepsi!

Update by slw61
Apr 27, 2017 7:53 pm EDT

There was a date of FEB 17-2017 on the bottles, UPC - [protected]. Other numbers-5CNYREFMA as best I can make out as they are stamped lightly. Purchased at Tops, Dansville, NY. These were purchased the first part of April, 2017.

Resolved

I received Pepsi coupons to compensate for the damaged product, I appreciate it very much. Thank You!

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3:40 pm EDT

Pepsi truck driver

Truck driver rode my # almost off the highway at 4:15 on tuesday the 25th on the highway right by the johnson city ny exit. The license plate number started with c33. He had dark hair in a pony tail. He proceeded to ride my # and then speed up and go around me and flip me off. What kind of people are you hiring?! He could have killed my daughter and i!

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11:56 am EDT

Pepsi warehouse seasonal support job

Hello,
I Dalbir Singh Rao, applied for a job Warehouse Seasonal support in Mississauga, Canada. I successfully passed interview and they sent me offer letter and agreement and both Manager TJ Bhangu and me signed it and this offer was temporary on successful completion of Criminal check. I submitted my all information to your third Party to check. But when, I tried to know about backcheck after 3 weeks. They didn't reply me. As I know that I have been never convicted. So, there was no chance of any criminal record. So, after 4 weeks I went to their location In mississauga, but they didn't allow me to talk with Manager or HR. So, they gave me phone no. Of manager with ext. I sent 2-3 voicemails but he didn't not replied and I have sent 2 emails to them through which they sent me offer letter. Secondly, I again went to office, but again receptionist not allowed me to talk with them and she took my phone number and said manager will get back with you but they never get back. I have a original copy of agreement where they signed.
So, I request you to check this situation further and reply me with answer that why they refused me for work. Here is my email [protected]@outlook.com
Thanks

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7:18 pm EDT

Pepsi pepsi delivery / truck driver

I am a lead sales associate at the Dollar General in Pride, La. It's right outside Baton Rouge. We normally have a good delivery guy, but the past few times I have been at work we have had a different guy. He said his name is Marcus Bradley. He brings in the delivery rudely and unprofessionally. He places the pallets in the middle of aisles, in front of the buggy rack preventing people from accessing our store products and etc. Both times he has been in a rush to get done, and by being in this hurry, he has dropped multiple products that he was delivering causing some of them to break. Today, he grabbed OUR rolltainer because it was blocking his way and caused over half of OUR products on the rolltainer to fall. He gets all into your personal space when it is not necessary. Both times he has been to the store he has been completely unprofessional and there are multiple people who have witnessed it. As an employee of a company, I would assume the workers should carry themselves to a certain standard, but he does not do so at all! I enjoy the other delivery guys but he just does not know how to carry himself in any type of professional manner. He needs to be spoken to about his actions or something because he is beyond ridiculous.

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11:01 pm EDT

Pepsi pepsi 12 oz cans sold in 12 pack cartoons

I bought a 12pack cans of Pepsi from tops market last Friday and one of the cans in the full case had a slit in the top of the can and all the fluid leaked out. So I got 11 full cans of Pepsi and one empty can in the case. I didn't discover it until I had pulled it from my fridge and saw the bottom of the case wet. I also love your products but was angry about this situation, what can we do to rectify this problem. Yours truly john stineman consumer in cheektowaga, NY. The UPC code is001zz-[protected]. Proof of purchase # 12000. 80994.

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Update by John stineman
Apr 17, 2017 11:04 pm EDT

Complaint about a torn can of Pepsi sold in a 12 pack case of cans

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J
4:41 pm EDT

Pepsi mellow yellow

Hi I'm really upset, I was always buying your soda mellow yellow I have to drive to a few stores to find mellow yellow, why aren't you carrying it anymore ? ? That's our favorite soda. Please don't stop making it .
Thank you . I really hope you guys don't stop making it or to stop selling it, we only drink pepsi products, thank you for your time in this manner, please get back to me thank you .

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8:28 pm EDT
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Pepsi Pepsi

Whom every this concerns I purchased 4 24 packs at meijers, I love Pepsi, it's my water & coffee, I was very disappointed when 1st one was flat had no taste, when flat after like 10 minutes of being open, then thought ok bad batch then the 2nd, 3rd, and today open the 4th one and it's the same after opening a can take about 3 drinks then that's about all you can stand it's so flat !
I've never had this happen, but it nasty, I would have returned it but really can't when they are gone . I just kept thinking it's just this can and continue on drinking it but nope it was all 4 24 packs, hopefully I'll get a refund or atleast a explanation of why this is happening, the pop was on sale at meijers,
I'll try to send you the numbers on the can, thank you looking forward to speaking to someone, thank you Judy porter

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