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PartsGeek / wrong part/ no refund

1 United States

Purchased a 2004 wheel hub assembly they sent the wrong part!!! This is after I confirmed before shipping that it was the correct part. Two months after returning part still no word or refund. Apperently there are others: don't do business with these people
Bbb rating
Based on bbb files, this business has a bbb rating of f on a scale from a+ to f.
Reasons for this rating include:
• 157 complaints filed against business
• failure to respond to 2 complaints filed against business.
• 4 complaints filed against business that were not resolved.
• length of time business has taken to resolve complaint (S).

Business contact and profile

Name: parts geek
Phone: [protected]
Fax: [protected]
Address: 50 south maple ave.
Suite 100
Marlton, nj 08053
Original business start date: february 1989
New owner date: july 2008
Principal: mr. Ray henderson, ceo
Entity: limited liability corporation
Type of business: auto parts & supplies-wholesale & manufacturers, auto parts & supplies-new
Bbb accreditation: this company is not a bbb accredited business.

The bbb that will handle your complaint is:
Bbb of new jersey
(Trenton, nj)
1700 whitehorse hamilton sq. Rd st d-5
Trenton, nj [protected]
Phone: [protected]
Fax: [protected]
Email: info@trenton.

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