CB Auto Parts and Repair Stores Parts Geek

Parts Geek review: return policy ( 2 comments)

Rmille25 of Muskegon, US

Oct 21, 2014 9:43 pm EDT

Resolved

This company sucks, they do not pay to return defective parts. Why should you have to pay for a part and the shipping. Then once you get the part and see that the part is defective and can not be used. They want you to pay to ship the defective part back to them where they will charge you a 15% restocking fee. then you have to re order the part and pay for shipping a 3rd time. DO NOT DO Business with this company!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments

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charles mara.

1 comments

charles mara. of US

Jan 28, 2015 2:51 pm EST

Verified customer

this is the worst company to deal with. The shipped lights which arrived broken. UPS returned them and they promised to refund our money, $1950. Parts Geek still hasn't refunded the money 2months after saying they wold. They are a rip off!

owlauto

Winter Springs, US

1 comments

owlauto of Winter Springs, US

May 16, 2017 3:03 pm EDT

This company is the worst. I returned a core and still have not received the credit for the core 6 months later. I tried to call the company and they hung up on me. I strongly suggest not to buy from them after reading all the other complaints.

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+1 (856) 552-0349

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+1 (800) 541-9352

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customerservice@partsgeek.com

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Parts Geek address

777 Route 70 East, Suite G-103, Marlton, New Jersey, 08053, United States

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